Our Virgin Media TV & Broadband has been down since Wednesday morning (here in South East London). My wife is able to work at home due to the Olympics, but this forced her to have to go in to the office in central London, because she can't work from home without access to email and her work intranet. Wednesday evening the India call centre told My wife that it was due to upgrade work in the area and would be back on by 10pm. (I found it hard to believe that Virgin would do upgrade work which meant taking down both TV and broadband through to the evening.) It didn't come back on at 10pm (despite several box reboots) and was still off yesterday morning so my wife had to go in to the office again. I called faults on 151 last night and the lady in the Indian call centre told me that the engineers were still working on it and it would be fixed shortly. I told her that my wife was told that last night, and she said she could only apologise, but it should be fixed that evening. Of course it is still not working this morning!!!! And my wife is now on her way in to central London again, and very unhappy!! We are now also very concerned that we will miss the Olympic opening ceremony tonight - which my wife has a connection to, so we really want to see it! (We have never brought a freeview box, as we have Virgin Media, I'm tempted to try and buy an HD freeview box on the way home tonight, although we don't have an aerial either and I don't know if I could just buy an indoor aerial and have it work.) I think this could be the thing that makes us switch to Sky! Are we the only ones without any Virgin TV or internet? We are in the SE6 area. AAHHHhhhhhh!!!!!