Hi everyone, I'm installing a Home Hub 2.0 for a family friend who lives out in the sticks. BT say they would get a connection of around 0.7Mbps, which is pretty dire, but for what they will use it for - it will do. Both neighbours (either side) are also on BT Broadband. I went to install the Home Hub 2.0 on Saturday after the line had been activated and confirmed Friday (midnight). I plugged it all in, but the broadband light NEVER turns blue...it just flashes orange. Subsequently when I try to connect to it using my laptop I only see the fault finding pages being served by the router itself. I have not installed any of the BT software, but assume that I do not need to do this - the user guide says to wait for the blue light anyway? I have done all the normal fault finding stuff, tried it as the ONLY thing plugged in, in the house - on every socket...same thing. I have been round the houses with BT support. The 1st call with them, they ran a line test and found a fault - said they'd fix within 48hrs or send a engineer out. The 2nd time I phoned they couldn't see any fault. I've just phoned them again and my 1st support call is still open with them, this time he said that they will arrange for an engineer - again! I'm just wonder if I am doing anything wrong, or if there is any background knowledge that I could impart to speed things along a bit? Any ideas of what this could be, after checking numerous times - the line is activated. Any ideas would be gratefully received. Is this BT fault or mine/internal wiring?