Was involved in a horrible situation yesterday, that made me think about people who've had a 'pop' at us for giving our 8YO an old mobile phone to use. Was in a large, busy shop in Aberdeen and I spotted a girl (around 8YO-9YO) walking around in an obvious panic. Her face bright red and obviously crying, although not screaming with it. Completely ignored by the hordes of oblivious shoppers, presumably because she was quiet, but I saw her. I instantly recognised the fact she'd lost her parent/s and was in a total panic. Honestly, the look of sheer terror on that poor girl's face will haunt me for ages. Anyway, I went flying over just as another (female) shopper got to her as well, and she sobbed her story out. So we took her to customer services and they put an announcement out. Unfortunately, the girl wasn't even convinced it was that shop she'd lost her mum in, it is a 'mall' type place. So it was quite some time (around 20 mins+) before her frantic mother heard the tannoy. Had that poor girl had a mobile, she could possibly have averted the panic in the first place, or certainly avoided the lengthy wait for her mother to hear an announcement. Honestly, I wish one particularly vociferous anti-mobile 'friend' of ours had been there to see a scenario where a mobile would have been priceless. Yes, we all know the girl shouldn't have become seperated in the first place, but these things can happen in an instant. I'm not saying mobiles should make you complacent by any means, I'm just saying they can play a vital role in an emergency. Our daughter's phone only has a handful of numbers on it, none of them her friends.