Home Entertainment & Technology Resource

  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Mail Signature comes through as attachment

Discussion in 'Apple Mac' started by dejongj, May 27, 2009.

  1. dejongj

    dejongj Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    28,167
    Trophy Points:
    166
    Ratings:
    +4,359
    Something that has been happening for a while, when I send messages from mail and the receiver is using MS Outlook my signature (even when I just hand write it) seems to come through as an attachment separate from the body.

    Has anyone got any idea why this is happening?
  2. Tenex

    Tenex Active Member

    Joined:
    Mar 2, 2003
    Messages:
    7,631
    Trophy Points:
    136
    Ratings:
    +1,084
    I read an explanation of why this happens some time back - will look it up.
    • Thanks Thanks x 1
  3. dejongj

    dejongj Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    28,167
    Trophy Points:
    166
    Ratings:
    +4,359
    Thanks...Hope you have more luck than me, most pc users don't look at the attachment and think I am rude as I don't greet them...
  4. Tenex

    Tenex Active Member

    Joined:
    Mar 2, 2003
    Messages:
    7,631
    Trophy Points:
    136
    Ratings:
    +1,084
    Had a quick look around and not found it yet. The explanation (which was not enlightening to me so I may be quoting it incorrectly from memory) was that Outlook doesn't "parse the resource forks correctly" (or similar) when opening the email and so the signature always ends up as an attached file.

    I think a possible solution is to send in HTML format and avoid RTF etc. Though on second thoughts MS isn't too hot on open standards so it may not work which means you're reduced to sending plain text only.

    If you read the title and body of this MSKB article they seem at odds the title talks about receiving and the body about sending and the Winmail.dat file.

    Some support docs here but no real explanation.
    • Thanks Thanks x 1
    Last edited: May 28, 2009
  5. dejongj

    dejongj Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    28,167
    Trophy Points:
    166
    Ratings:
    +4,359
    Thanks, that has helped me a bit on my way!
  6. Tenex

    Tenex Active Member

    Joined:
    Mar 2, 2003
    Messages:
    7,631
    Trophy Points:
    136
    Ratings:
    +1,084
  7. dejongj

    dejongj Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    28,167
    Trophy Points:
    166
    Ratings:
    +4,359
    Thanks, the problem is more the otherway around...And as I run my own business I'd like people to see what I'm sending...I've moved to plain text which helps for now....Maybe it is that some don't like my digital certificate and pgp signing either....and then throw a wobbly...

    Mac users are fine, some outlook users are fine and some are not...Typical a PC to me...
  8. rob_finch

    rob_finch Member

    Joined:
    May 8, 2005
    Messages:
    777
    Trophy Points:
    43
    Ratings:
    +103
    Have you got "Always send windows friendly attachments" ticked in the Edit->Attachments menu?
  9. dejongj

    dejongj Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    28,167
    Trophy Points:
    166
    Ratings:
    +4,359
    I have, but I'm not sending an attachment!!! Somehow Outlook turns my signature into an attachment...There really isn't anything fancy in my signature it literally states my name and telephone number in italic...
  10. Tenex

    Tenex Active Member

    Joined:
    Mar 2, 2003
    Messages:
    7,631
    Trophy Points:
    136
    Ratings:
    +1,084
    Some work because of the way they have Outlook configured - there were some refs to it in the links earlier but most just use it as installed.

    Its the italics (RTF), Outlook treats anything other than plain text as hostile and potentially viral.
  11. Tenex

    Tenex Active Member

    Joined:
    Mar 2, 2003
    Messages:
    7,631
    Trophy Points:
    136
    Ratings:
    +1,084
  12. dejongj

    dejongj Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    28,167
    Trophy Points:
    166
    Ratings:
    +4,359
    My switch to plain text AND stop digitally signing my email seems to have done the trick....
  13. Stinja

    Stinja Active Member

    Joined:
    Aug 13, 2003
    Messages:
    9,129
    Trophy Points:
    133
    Ratings:
    +1,679
    Yep my Mrs, who uses Macs at work, and a mate that uses some UNIX client both have their emails arrive with attachments for their signature/headers at my Exchange/Outlook work. I always put it down to some incompatibility, but yes could easily see it as MS not playing properly with "open" standards.

    One thing to ask, are they using any custom code for their Outlook clients? Just MS has changed/been messing with the way they deal with custom properties: http://support.microsoft.com/kb/907985

    And one of the updates in Office SP3 needs to either be slightly-disabled via the registry or you have to use Redemption to workaround this change :thumbsdow

    I might have a chat to our Exchange guys and see if there's any server-side options to adjust this sig=attachment behaviour? and have a read thru Tenex's doc links, but sending in RTF with as little non-normal text is the easiest option... :rolleyes:

Share This Page