I have had an O2 online contract for the last year now. The contract was up just a couple of days ago and I had a month ago rung to cancel. Then they never got back to me with dates and pac code. So I rang again and then will wonders never cease, they just forgot to reply! But i got the code from them at that point and I thought that was that since they said the sim would simply cease. But now I go to check the online bill and I find that im being billed for the may/june month..... april/may was month 12..... why are they billing me again!? I have asked now twice for it to be cancelled..... I want to move to a new contract and I dont want to be forced to pay for a month on my current contract that I wont use..... so how on earth do I get O2 online to cut me off!!!??? thanks Ad ps. I would recommend anyone keep away from O2 online. I have now spent £5 TRYING to get the thing cancelled because they charge cutomer services at 50p per min!