I bet Yodel pay their drivers minimum wage or give them so many parcels to deliver during the day that they have no hope in doing it. So you can sort of understand the drivers claiming lots of people were out. Obviously it's a Management issue, but if you pay peanuts you get monkeys. Seeing your post nero I keep forgetting to tell Amazon to do the same for me. Nothing has been successfully delivered that came via HDNL/Yodel (except perhaps one item that came about 9pm one night).