Just installed the latest firmware.What a palaver! I got that "error,needs a service",message.Then I tried the recovery thing.Two hours later I was still getting the chequered screen. Used various USB sticks,and even downloaded the firmware from the .com site.In the end the frimware loaded! Totally *******sed up my settings. Is that normal? Also it took a while to get all my 1300 albums listed and I noticed in my Girlschool (the rock band!) folder I had a Metallica album,"Garage Days"...Checked the tage edit etc.All correct,band name,Metallica,album name,"Garage Days".Checked my Metallica folder and it was there as well.So I deleted it from the Girlschool folder,and hey presto! it vanished from the metallica folder as well. Thatcher's Britain.