Discussion in 'Audio Processors & Power Amps' started by alexs2, Jul 13, 2011.
Continued from here
that's different then, the spdif is irrelevant. if you had both hdmi and spdif going into your 8000 from the sat box and both stopped, it wasn't the 8000 hdmi firmware at fault, as you've only HDMI then the SPDIF is a null point
unless you can confirm that SPDIF to your VP stops whenever you have this problem as well
I thought we were going to sneak up to 3000 posts in the original thread before being spotted. Damn it!!
Even I notice things eventually.....!
Process of elimination I'm afraid - borrow someone's AP or Receiver and see which does/does-not work?
If you are in West London, I may pop round one eve if you like to compare Apples ;-)
Unfortunately it does not happen regularly, once a week some times but just recently every other day or so. As I said I have other boxes connected to the VP50 and they never miss a beat, only the Humax gives me this problem but it could be a handshake issue between the Humax and the 8000AP, or the VP50.
Either way I should be receiving a replacement Humax today, if track and trace is reliable as it is out for delivery.
run the hdmi from the humax directly to your tv, run the optical from the humax directly to the 8000, see if it still happens, this will tell you straight away which it is. only need to do it for a few days, not a long term fix
The plot thickens, I ran a spdif cable from the VP50 to the 8000AP so I could bypass the audio over HDMI if it happened again. So right now I get sound if the Humax is on an HD channel via HDMI to the 8000AP but not from an SD channel. Switch to use the spdif feed to the 8000AP and all is great. That means it is either the the VP50 or the 8000AP. Next I need to feed the HDMI from the Humax direct to the 8000AP and bypass the VP50 to rule it out.
I have found the 8000ap not the best for hand shaking, made especially worse with a dvdo in the chain. I would try spdif straight into 8000ap to help eliminate things.
I am going to try and update my DVDO tonight to the latest firmware to see if that improves the situation. The alternative is sending my 8000AP to IAG for an HDMI firmware update.
I do however have a spidif cable connected as a fall back while I play.
quote from last thread: What have you gone with, or are you going stereo only? I'm interested in seeing what results people get with using the MRX 300 Anthems as a 'cheap' processor.
That is what I did and I am very happy with the MRX300. But it is not analogue-friendly, it digitizes everything, which makes sense since it has superb room correction (ARC) which makes not only movies, but also music sound much better in my room. I connected a oppo 93 via HDMI and feel I am set for the next decade.
The 8000AP isn't analogue friendly either (ok apart from the MCH input)
Sidenote I always use room correction on my processor (not as clever as the ARC system though)
Well I have sent a couple of emails to IAG and tried phoning a few times now and no answer. Is there any magic formula to getting through. I would really like to get my HDMI boards firmware updated to see if this fixes the audio drop out problem with my Humax HD Fox T2.
I read in a previous post where a member arranged to drive to over to Huntingdon with his 8000AP to get it serviced and they turned it around within 30 minutes.
This is something I hope the 8200ap will have, analogue pass through option on all analogue inputs. If there is no room correction then why not?
It does have pass through on all analogue inputs. User selectable, I think.
That might have been me. I emailed Steve Hughes to arrange a time to visit and took the AP to their service centre in Huntingdon where he changed my AP's HDMI board while I waited (within 30 minutes as you say). Mine was faulty and the AP was only a few months old so there was no charge. Although it was a dry joint which could have been repaired, Steve changed the whole board. Excellent service.
I no longer have the email correspondence but a quick google gives a phone number of 01480 452561 or try email@example.com or the audiolab website.
edit: just noticed you said you already phoned and emailed, sorry.
Strangely I received a response this morning and they have asked for my serial number to see if it is still in warranty. I now have to wait for their next response.
I was originally told it had a 3 year warranty so I should be well within it.
even if it's not, they won't sting you, see my PM.
nothing for the part on mine, just a bit if labour and the return carriage, as I was out of warranty.
3 year Warranty? Where did you get that!?!?
I am not sure now wither I had read it hear or the seller said it was 3 years. The original sales invoice is in the box which is in the loft so I may have to have a look and see what it says. I have double checked the original for sale thread and there is no mention of warranty there. I have also tried to Google to find some information but since it is discontinued there is little I can find. I did see that the newer 8200 range appears to come with a 2 year warranty but not sure if that is specific to that distributor.
No response from IAG so far today and I can't get them on the phone either.
Having said all that if it does cost it should not be too expensive as NaTT's bill was not a lot and he had a lot more done on top of the software upgrade.
Longest I had seen for Warranty was 2 years, but most only came with 1 by default.
If it is out of warranty, Kevin Green in Bicester (if you are close by) is excellent with the Tag McLaren kit, and if it is only something like a dry joint, would cost you peanuts to repair from him.
I have now spoken with IAG and the warranty is one year as standard and two if the warranty card has been returned and registered. I am going to scan my invoice and email it and if all ok I will get the two years warranty.
I also have a provisional booking to drop it off for a software update and a quick test. If all ok I get to take it home, if not they will keep it for 3 days to test properly and fix.
I don't think it is a dry joint as the problem only really occurs when the Humax is the source. If we use the WII for iPlayer then it will work fine all day. Both the WII and the Humax go via my DVDO VP50 in to HDMI2.
Out of curiosity has anyone checked with IAG if the warranty is transferable?
I have the invoice from SightandSound in Lancashire dated 14/01/2010.
Has anyone noticed that the Audiolab 8000AP remote really interferes with a Tag McLaren 100X5R amplifier? It switches off amp modules at random with frequently used IR commands like STEREO and MODE etc. very annoying!!! ;-)
Yes ti33er, I have and I have reported the issue to the Audiolab Helpdesk. Their first reply was to open my amp up and disconnect the IR board.... I was not impressed!!!!!!!!!!
Subsequently, they told me about some alternate codes for the HDMI inputs which are only of use if you use a universal remote and can programme the alternate codes.
I berated them for not testing the 8000AP alongside the TAG amps since owners of such amps would have been their target audience. Not only that they had all the IR codes to hand when designing the 8000AP.
What you will find is that certain AP commands toggle the power to certain modules of the amp. QSET and 5.1 also affect the 100x5R.
Perhaps you could also email them and let them know that there are other customers with this issue.
The problem is for them to fix it would require a firmware update and a new remote control handset. I don't see them giving those out for free.
In short, I share your annoyance!
Hi Mr Orange
I am still waiting for a response regarding the low SUB volume output from Audiolab which is a genuine issue that affects everyone lol
Will put this forward however, for us and whomever may be experiencing this annoyance.
I see you are back in business with a Tag Mclaren 100x5r!!!
Only a matter of time 'til you buy an Av32r DP again
Funny you say that, well I have been thinking about getting an AV32R SL model just for the remote control functions and BYPASS only - OPPO BDP-93 via analogue outputs sounds better than the 8000AP....waiting to see if I can get an NXE (NuForce) card, as good as it gets I might be inclined to think! ;-)
I am a little surprised at that as the 93 is not highly rated for its analogue outputs. Although that could be in comparison to the 95.
The BDP-93 is actually very close to the -95 in terms of analogue performance from what I have gleaned ...the BDP-95 has got the edge of course and Balanced outputs for those who prefer (I don't think Balanced ICs are better, only over LONG distances they don't pick up hum)............what I am really interested in is the NXE NuForce upgrade!
My tests on my friend's 8000AP vs BDP-93 six months ago revealed a slight increase in dynamics and a tad more detail (that was NAD t955/8000AP/BDP-93) ......my own tests have been with a PRIMARE A30.5/8000AP/BDP-93, and also now my Tag McLaren 100X5R - the OPPO Analogue via Bypass wins, no doubt about that.....it is not a HUGE difference, but it is a bit better.
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