Discussion in 'Arcam Forum' started by ianmacd, Feb 11, 2011.
I've had my 400 for just over 2 months and had absolutely zero problems with it. #justsaying
Apart from reliabilty issues would the improved sound be worth the outlay compare to my yamaha RX-V3067 what was their top amp last year.
How normal is the audio popping when changing sound mode an input.
Mine does it quite a bit. But not every time.
Hate intermittent problems.
If its within spec, then fine. If there are owners who have never heard it pop, then I want another one.
Only had it powered up less than 24hrs and I've heard it pop countless times.
***my comment above was in jest. I have owned it 2 months but only plugged it in yesterday*****
Yamaha won't sound anywhere as good as Arcam for stereo so if that doesn't bother you..then stick with the Yamaha.
But I would recommend a demo anyway...
I took the wife to hear the AVR500 last year, wanting to ditch my Alpha 8/8P biamp set up and old Yamaha DSP800 for movies. What a joke. We said nothing to each other until after the demo, movies and music. We both agreed it just didn't have the soul for music and sounded weak for movies. I am concerned I will have to spend shed loads on pre/pro/power now to better what I have. I think trying the 8P won't hurt. Tell us how you get on.
I think it's quite uncommon. Mine doesn't make any noise when switching inputs, but all my components are connected via HDMI. Maybe a different thing for analogue inputs?
I switch component and hdmi inputs fine. Just audio as I use an edge for video switching
Even cycling through sound modes on the same input creates pops. =\
mine also does this occasionally , my avr350 also did this
was told by arcam that there was no supression on the audio outputs on the avr350 so as not to degrade the audio path
dont know if this is still the case
Hmmm. Been watching Shrek on bbc hd. The audio has cracked probably 8-9 times.
Pops when changing input......well.....
Cracks while simply watching. Something must be wrong.
Tbh I have no speakers yet, just passing audio through to TV.
I am picking speakers up next week,from the same place I got the amp. is it worth asking for a replacement while I'm there?
Surely this is not 'within spec'
But why the pops and cracks if the signal is bypassing the amp stage. Hmmmm.
Why don't you try and pick up a arcam P7 second hand and then chose a processor what you are happy with.
What was the advert when the AVR600 came out, £1 million of research. I do wonder if arcam has tried to punch their weight when making av receivers with the amount of problems I read about. They seem to have a problem bringing out a problem free receiver.
Is this from personal experience?
I've owned four of their AVRs and never had a problem with any of them, but why let facts get in the way of a bit of manufacturer bashing, eh?
if its through sky mine pops and cracks even without going through the avr
Owned my AVR400 for nearly a year. Never had a problem with pops/cracks.
If I may also bring your attention to this separate issue I have had.
I think this is grounds for a replacement.
Just thought I'd also say I've also never had any problems with pops/cracks with my AVR400, which I've had it for about 4 months now. The inputs are HDMI, Optical and Analogue. We also watched Shrek on Freeview HD, complete with Dolby 5.1 and didn't have any issues at all!
I read the forums on arcam products and there seem to be some many people with problems with pops being the main one.
Its not manufacture bashing because I like arcam and had one of their power amps for many years and I have just bought a CD17. I was looking at getting a AVR400 but the this forum and the 600 forum has changed my mind and for the money they cost they should work perfectly, any why the problems with the 400 and 600 what were not on your previous receiver.
Looking back on it. When I demoed the 400, I was in there for over 2 hours. Switching inputs, switching sound modes over and over.
Did not hear a pop or a crackle once.
I have decided to exchange it.
Any one have experience with Sevenoaks? Is it just a case of 'I'm not happy, I want a replacement?'
I get the odd pop changing inputs on my 400, but never during playback...
I had crackling while listening to music through my ps3.
Crackling while watching sky.
Pops when changing source, pops when changing audio mode.
I'm hoping I will be able to simply replace the unit.
Can't be doing with repairs etc. only had it out of the box two days.
Only thing is I bought it in January.
I'm so gutted. I love the sound of the receiver. Now I'm finally going to pick up my new speakers I find out my £1800 receiver makes everything sound like listening to vinyl.
Sounds like its definitely a duff unit- back to the dealer? Hopefully the next one will meet expectations.
Did your remote control your sky box (if you have one) straight out of the box?
First time I went to put the amp into standby via the remote, it turned the sky box off. I was like, ***.
All points toward a ex demo or referb unit. Nothing about it screams 'straight from the factory'
I had no speakers connected. (because I have none)
Audio was through the tv. Shouldn't matter though, right?
Sorry- I don't have a sky box so can't comment. I do use an all in one remote to avoid crosstalk between units though (logitech harmony one).
I wonder if anyone is still having the same issue with screen dimming after the latest firmware upgrade? The problem was the screen did not turn off completely and both text and an orange glow could still be seen when the 'Display' function was used on the remote.
I reported this back in December to Arcam and to their credit they have included a fix in the latest firmware upgrade V2.28.
Unfortunately it only seems to have half fixed the problem - the text is no longer visible, but there is a distinct orange glow on the display panel, even though the 'display' is off. Looked at close up this appears as a series of horizontal orange lines, like an old Light Emitting Diode display form a late 70s calculator.
Drives me nuts as the BDP100 screen turns off completely and for £1,800 (admittedly discounted to £1,400 with a trade in), I kinda think this should just work properly.
Anyone else noticed the same after the firmware upgrade, or is this a fault with my box?
Otherwise, I just can't fault this amp on sound quality for the money.
Here's a pic of mine. Before the update you could make out the text, now you can't. I'd agree that it's probably not off fully, but I don't have a bdp-100 to compare. It's behind a smoked glass door so It doesn't bother me, but it's definitely better than before the update.
See what you mean and I suppose I should be grateful that Arcam have tried to sort this out - which after all is a minor irritant but just something that should be right.
BTW - don't you find it gets very warm in an enclosed cabinet - the AVR400 I mean
Mine got quite warm, and I wasn't even running any speakers. Lol.
Big thumbs up to Sevenoaks and arcam who are sorting me out a replacement before the end of the week. First class customer service all round.
Fingers crossed the new receiver behaves as a device of this level should.
Mine does get quite warm, especially with a P90/3 sat on top of it.
That said the cabinet is a custom blok one with airflow measures built in (it draws cold air in through the bottom front and dumps it out the back) - it's never caused a problem
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