NXE installed and now no sound? (Update now available 3 Feb 09)

[freefall101]

MICROSOFT, YOU NEED TO SORT THIS OUT

I seriously have no idea what's gone wrong, basically I have had my XBOX 360 connected to my 24" LCD monitor via HDMI for about 10 months now, and no problems at all, just installed the New XBOX Live Experiences and now I have no sound at all?????? Do not understand what's gone wrong, the speakers are fine with the PC, and have worked with the 360 only minutes before downloading and installation, so any ideas what to do? No sound at all, on the dasboard or in games.

[DJ Wheezy Weez]

I'm having the same problem. I managed to fix it for now using the audio port thing that came with my 360 Elite. On my TV, I have an HDMI port with white and red audio ports so I connected the audio port thing to my TV and I got sound. It makes no sense that this would be necessary now and that you can't just use the HDMI cable like you did before the NXE update but it's hopefully a temporary fix.

Hope this helps. If I find anything else out, I'll post again.

[freefall101]

Problem is I'm using a BenQ G2400W 24" LCD Monitor with HDMI, VGA and DVI and use the PC speakers with a headphone jack. So can't do what you said I don't think.

[notreal]

I have the same screen and same problem!! This must be a known problem for MS by now?
It worked perfectly before I updated to NXE.
Let me know if you find a solution.
I contacted xbox support, but doubt I'll get any real respons.

[gigantor]

exactly the same screen and same problem.. how annoying

[Tinderbox (UK)]

Hi.

Have you tried this.

Resetting to factory defaults / resetting parental locks (unconfirmed)
This was posted on the xbox-scene forums and might work only with older versions of Xbox 360 dashboard.

Press the following key combination

* Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X


This should give you a dialogue asking whether or not you want to reset your system to factory default settings.

Reset Xbox 360 video settings
While the Xbox 360 is starting up, hold Y and Right trigger. This will cause the system to reboot and reset the video settings.

[freefall101]

Hi, has anyone tried what Tinderbox has said yet? Just want to know if it works? I knew it..... out of all the brands of monitors and TVs and all the different model numbers, mine would have to be the one incompatible with the update.

[gigantor]

Ok, I've called MS support, spoke to someone called Bruce who basically told me this is the first he's heard of this and has no idea why it's happened.

Apparently someone will call me within 24 hours and try to assist me further.

I don't like my chances though, could just be a compatability issue with this monitor so the chances of a further patch are slim to none.

Very annoying, I actually rented GoW2 today and was looking forward to that, not worth playing with no sound though

[freefall101]

OK, based on my situation with the monitor would this work? Could I keep my HDMI cable connected to the monitor for the display, so only for the video signal, and then further connect the audio adapter that was included with my Elite http://www.petecullen.net/images/elite2.jpg
to the 360 in the other slot, and then buy this conveter

F/3.5mm Audio 2RCA Y Adapter Cable For IPOD/MP3/Zune D9 on eBay, also A V Transmitters, Audio Cables Connectors, A V Accessories Cables, Electronics (end time 20-Nov-08 19:08:28 GMT)

to connect my PC speakers which I always use with the 360, hence the PC monitor and PC setup, etc, so the 3.5 would go into the earphone jack and then the Red and white male connectors would go into the audio adapter as included with the 360 as mentioned before? Would that work?

[freefall101]

or this one


RCA to 3.5mm Female Audio Cable, Y 2 Stereo Lead 3.5 MM - eBay (item 250327322247 end time Nov-27-08 09:36:39 PST)

[rb5201]

I recently lost the sound, have optical output to amp, have checked the optical cable and its not that so must be the connection from the cable with the component outputs, anyone else had this? Currently using the red and white audio cables but no surround sound which makes cod5 harder as I cant hear people behind me anymore!

[DJ Wheezy Weez]

Originally Posted by Tinderbox (UK)

Hi.

Have you tried this.

Resetting to factory defaults / resetting parental locks (unconfirmed)
This was posted on the xbox-scene forums and might work only with older versions of Xbox 360 dashboard.

Press the following key combination

* Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X


This should give you a dialogue asking whether or not you want to reset your system to factory default settings.

Reset Xbox 360 video settings
While the Xbox 360 is starting up, hold Y and Right trigger. This will cause the system to reboot and reset the video settings.

I tried this and I didn't get any options to do anything then I tried X, X, LB, RB, X, X, which is the option for clearing the cache, and then cleared it but still no sound.

[notreal]

Since this is the first result on google when you search "XBOX NXE no sound" I would ask all viewers on this site to join the forum and post your comment. This error must be known and Microsoft must fix it!! There must be thousands of people with this problem?!

Does anyone have this problem with any other product than Benq G2400W?

Also contact Xbox support and let them know they f***ed up with the new release.

[Cambison79]

I have had exactly the same problem using the MS RGB SCART connected to standard def TV. Spent most of the afternoon on the phone to xbox who I finally got to admit are more than aware of this problem. Simple fact is they obviously have no fixes and probs not too much intetion of finding one.So much for the beta testing eh?

As an xbox live gold account holder, I can not tell you how angry I am that they have effectivley rendered my 360 usless with an update that isn't very good anyway!!!!

Any help or info would be appreciated

[freefall101]

PLEASE CAN SOMEONE TELL ME IF THIS WILL WORK AS STATED AS ABOVE AS I'M ABOUT TO BUY IT? READ THE PREVIOUS POST FROM ME SO YOU KNOW HOW I WILL DO IT. IT HAS A BLACK RCA WILL THAT GO INTO THE WHITE ONE ON THE AUDIO RECEIVER GOING INTO THE 360?

Amazon.co.uk: 2 x RCA PHONO PLUGS to 3.5mm STEREO JACK SOCKET: Electronics & Photo