[PioRow]

I think that game will bundle up the core systems that arent pre ordered to make some money. They might bundle up the core system with 2 games, a extra wireless pad and a HD and heahset. They could then offer maybe £20 off the retail value of this if they put in 2 £50 games.

Whether you have the legal right to just buy the core system is another matter, can someone shed some light on this. If I walk into game on the 2nd of december do they have any obligation to sell me a core system on its own or would I be forced into buying a bundle?

[richard plumb]

rang GAME yesterday. They said they'll ring preorder customers starting a week before launch, letting them know if they have a day one unit, and sorting out what games you want etc.

Although I'm 1002 so should be fine.

[andypearce]

Originally Posted by JPRo

Out of interest who else ordered online with game on the 17th and has not heard anything or getting one from some where else.


Also how come they stopped taking pre-orders in store and can fulfill them all, have they made sure they satisfied all their shop customers and left what were left over for online pre-orders. Just seems odd no shortages in store.

I ordered online late on the 17th and know I'm not getting one.

It seems that they have given stores preference and I am starting to suspect that they are also giving preference to their online pre-orders that have bought more than just the console as some people who ordered at 17:12 on the 17th have been told no when later orders (pruchasing more than just the console) have been told yes.

I'm asking for this info on a thread on the dvdforums so it will be useful to see if we have a pattern on this forum as well. If people who ordered online from Game can post when they pre-ordered (inc time), what they pre-ordered in total and if they have had the guaranteed for launch email then I can get a bigger picture.

[andypearce]

Originally Posted by PioRow

Whether you have the legal right to just buy the core system is another matter, can someone shed some light on this. If I walk into game on the 2nd of december do they have any obligation to sell me a core system on its own or would I be forced into buying a bundle?

They have no legal obligation to sell you anything. I can't see how they can stop you returning the unwanted items for a refund though...

[harrisuk]

Theyt have no obligation to sell you anything at all.

I can't see how they can stop you returning the unwanted items for a refund though.

Well that depends on their return policy.

[BLACK_MAGIC]

Well I ordered online with game on the 17th of august. I ordered two machines one for my brother and myself. Game very kindly have completely cancelled one of my xboxs. I spoke to them on the phone and have been told i would defo get my machine at launch. Then i asked about my other machine they just cancelled and basically told me tough ****. It's the last time im ordering anything from game. If i could get the machines else where I would have cancelled, but at the moment one machine is better then none. I'll just have to give the first one to my bro and avoid game for any future orders.

[CAS FAN]

Here's my response from Amazon to the email I sent yesterday -

Dear Customer

Thank you for contacting Amazon.co.uk regarding your order #

Once again, we are sorry that we are unable to be more precise about
the availability of the item "Xbox 360 Console".

The message you have received from us reflects the best information
from the vendor we have at this time. We realise this may cause you
inconvenience, especially at this time of year, and we hope you will
accept our apologies.

As soon we are able to obtain further supplies of this item, we will
certainly dispatch it as soon as possible. As previously mentioned,
we will contact you regarding the status of your order after each new
shipment of consoles is received from the vendor.

On the date of dispatch, you will receive an e-mail message
confirming the date, contents, and method of delivery.

Thank you for shopping at Amazon.co.uk.

Warmest regards

Amit Agarwal
Customer Service
Amazon.co.uk

To be honest it's pretty much what I expected - rather vague. I guess one thing to look at is that the best launch in the UK to date is the PSP with 185,000 consoles sold in the UK in the first week. The 360 is £100 more expensive and does not have the Playstation brand behind it therefore I can't see it selling that many. There are around 50,000 360's coming to the UK at launch according to reports and when you consider after the PSP the next biggest seller was the DS with 87,000 in the first week (with all the full size consoles below that - I think it was the Gamecube next with around 75k but at a very cheap price!) then 50,000 will probably satisfy a lot of pre-orders for the 360. I wouldn't expect it to sell anywhere near what the PSP has done and would say that out of all the pre-orders that have been placed there are around 50,000 to 100,000 that are genuine pre-orders with the rest being from mutiple order people.

I really do think that 50,000 should be enough to cater for most pre-orders at least made in August with big companies. Companies like Play & Gameplay are obviously getting pretty small allocations and the likes of GAME are allocating a very small %age of consoles to it's online side but i'd say that if you ordered from the other big players like Amazon, DSG, TRU, Gamestation stores etc early on (in August) and the likes of Woolies (in October when they started pre-orders) then you stand a good chance of getting a launch console.

[miketrim]

Originally Posted by andypearce

I ordered online late on the 17th and know I'm not getting one.

.

how do you know that you arent getting one??

[butlerpeter]

My thoughts on Amazon are that when they sent out the e-mail a couple of weeks ago it was at a time when they didn't know how many 360's they were going to get. So to avoid major upset ,they made everyone who had ordered aware that there may be a problem.

This week they find out how many they are getting in total before Christmas, so have been able to put an assurance on peoples orders that they will be fulfilled no later then Dec 24th.

If my thinking is right then sometime in the next 2 weeks I'd imagine they will find out how many they'll have for launch day, so from there they'll be able to notify people if they're going to get one for launch (although they may just ship them, having already covered themselves by telling folks they might not get one/will get one before xmas etc)

Just speculation, but it seems fairly logical to me.

Peter

[JPRo]

Originally Posted by andypearce

I'm asking for this info on a thread on the dvdforums so it will be useful to see if we have a pattern on this forum as well. If people who ordered online from Game can post when they pre-ordered (inc time), what they pre-ordered in total and if they have had the guaranteed for launch email then I can get a bigger picture.

Sure - i ordered at 17:41 on the 17th. It was a new account created sepcifically for this and only have ever ordered one console on it. I do have another account but could not remember the details at the time.

I have now given up hope of getting it for relase and concerned for xmas, seems odd that in this day and age of computers the pre-orders could not be centralised.

[Tejstar]

Will Amazon be sending out confirmation emails prior to dispatch though. Or will they send emails out on dispatch?

[CAS FAN]

Originally Posted by butlerpeter

My thoughts on Amazon are that when they sent out the e-mail a couple of weeks ago it was at a time when they didn't know how many 360's they were going to get. So to avoid major upset ,they made everyone who had ordered aware that there may be a problem.

This week they find out how many they are getting in total before Christmas, so have been able to put an assurance on peoples orders that they will be fulfilled no later then Dec 24th.

If my thinking is right then sometime in the next 2 weeks I'd imagine they will find out how many they'll have for launch day, so from there they'll be able to notify people if they're going to get one for launch (although they may just ship them, having already covered themselves by telling folks they might not get one/will get one before xmas etc)

Just speculation, but it seems fairly logical to me.

Peter

Those that know Amazon will be aware that the "before the 24th December" tag is most likely just a system generated tag for all orders made before their christmas shopping cut off date - they do this every year and it has nothing to do with 360 availability. One way to check this is to ask someone who ordered post 2nd November to see what it says on their order - if it's not there then I stand corrected - if it is then it's just a generic tag applied to all orders before a certain date.

[JPRo]

Another thing that may be relevant is that about 10 days ago my order status went from:
Awaiting authorisation or release

To
No tracking information could be found for your order. Please try again later.

[fozziebear39]

Just been on the phone to game.net. Take it with a pinch of salt or making excuses but she said.... to quote....

" Apart from approx. 300 pre-orders who have been emailed (17th Aug) no-one and she meant NO-ONE including the shops know how many consoles they are getting yet, still in final talks with Microsoft. If you are number 1 or 2 in the queue at your shop you may think your a safe bet but everyone else including the 18th Aug pre-orders are still waiting for news "

A good chance if ordered on the 18th, but that's all she would commit!

They can't even tell you where in the queue you are, bizzare

[Tejstar]

Originally Posted by CAS FAN

Those that know Amazon will be aware that the "before the 24th December" tag is most likely just a system generated tag for all orders made before their christmas shopping cut off date

I have this tag on non-X360 related orders too so I can concur with what CF is saying.

[fozziebear39]

Just been on the phone to game.net. Take it with a pinch of salt or making excuses but she said.... to quote....

" Apart from approx. 300 pre-orders who have been emailed (17th Aug) no-one and she meant NO-ONE including the shops know how many consoles they are getting yet, still in final talks with Microsoft. If you are number 1 or 2 in the queue at your shop you may think your a safe bet but everyone else including the 18th Aug pre-orders are still waiting for news "

A good chance if ordered on the 18th, but that's all she would commit!

They can't even tell you where in the queue you are, bizzare

Trying to look positive I think Microsoft are taking the p and building up a frenzy, and all the consoles will be dropped of in time at the last minute.

[CAS FAN]

Originally Posted by Tejstar

Will Amazon be sending out confirmation emails prior to dispatch though. Or will they send emails out on dispatch?

Just on dispatch according to their email, although they say that they will updaye us on each shipment so if you miss the 1st shipment then they will most likely change the delivery date to coincide with the next one.

Originally Posted by Amazon email

As previously mentioned,
we will contact you regarding the status of your order after each new
shipment of consoles is received from the vendor.

On the date of dispatch, you will receive an e-mail message confirming the date, contents, and method of delivery.

[Tejstar]

Cheers CF! I wish they would take gameplay/game's approach though and try and keep us updated. They must have some idea on allocations especially if gameplay and game have already allocated their first batch!

[CAS FAN]

Originally Posted by Tejstar

Cheers CF! I wish they would take gameplay/game's approach though and try and keep us updated. They must have some idea on allocations especially if gameplay and game have already allocated their first batch!

That's what I asked them in my email (mentioning Gameplay & Game) and their response was that they do not know as yet and are unable to be "more precise".

Exactly 2 weeks to go folks! Seems like yesterday when we were saying - just 3 months to go!!

[butlerpeter]

Originally Posted by Tejstar

I have this tag on non-X360 related orders too so I can concur with what CF is saying.

Ah, fair enough then.

Back to checking my inbox for more info from Amazon then!

[Tejstar]

Originally Posted by CAS FAN

Exactly 2 weeks to go folks! Seems like yesterday when we were saying - just 3 months to go!!

Tell me about it doesn't time fly! It's the bloomin US launch on Tuesday!

i dont actually think microsoft will botch another launch like they did with their last console's pricin fiasco.

i think its just salemanship .. and like i said in a previous thread ... they are just whippin up a demand hype.

i pre-ordered only 19 days ago ... i expect delivery before chrimbo .. if not ... who cares!

Just spoke to Game (in store) on the phone who told me that they havent been given allocation, however they have had an email saying "You SHOULD be able to fulfill all pre-orders". When I said I was number 21, he said no probs as they have got 70+ pre orders and I should deff be getting one.

Still wont belive it untill I have it in my hands, or at least a phone call!

[andypearce]

Originally Posted by miketrim

how do you know that you arent getting one??

Because they told me so on the phone.

[Cowden_harley]

Originally Posted by flamejob

i dont actually think microsoft will botch another launch like they did with their last console's pricin fiasco.

i think its just salemanship .. and like i said in a previous thread ... they are just whippin up a demand hype.

i pre-ordered only 19 days ago ... i expect delivery before chrimbo .. if not ... who cares!

Just salesmanship? I don't think so mate. Try telling that to the people who ordered on the 18th online and aren't getting. Its a WORLDWIDE launch, microsoft are doing a good job not to be pushing any launches back, never mind fulfilling all pre-orders. However, they really should be able to confiorm allocation numbers by now.

[Indiana Jones]

Originally Posted by andypearce

I ordered online late on the 17th and know I'm not getting one.

It seems that they have given stores preference and I am starting to suspect that they are also giving preference to their online pre-orders that have bought more than just the console as some people who ordered at 17:12 on the 17th have been told no when later orders (pruchasing more than just the console) have been told yes.

I'm asking for this info on a thread on the dvdforums so it will be useful to see if we have a pattern on this forum as well. If people who ordered online from Game can post when they pre-ordered (inc time), what they pre-ordered in total and if they have had the guaranteed for launch email then I can get a bigger picture.

I ordered just the Premium Pack at 19:49 on the 17th August and have had the 'you are defeinitely getting one' email.

[artois]

I have a game order on the 18th at 9am, are you guys still being told by game that their may be a posibillity of getting one for launch day. I was told on the phone a definite no way and that xmas wasnt even looking likely. This was on monday I think.

Now I have a core order with woolies and have no idea what to do. XBOX360 brain overload.

[friely]

I was told yesterday from game on the phone that if you ordered after 5pm on the 17th aug on the website you will not get one for launch!!!!

[JPRo]

I too have just had that confirmed on the phone that at 5:40 i was too late, and with no idea when it will be (maybe by xmas)

Wish i ordered before leaving work rather than waiting till i got home.

[monkeyleader]

Hands up if people think this is just some kind of crazy rumour to get everyone to go pre-order xbox 360 console crazy and on the 1st we will all get a call/sms/email to say we are all getting one on the 2nd

(I can but dream)