nooo i have the rrod

ohh_danielson · 23-11-2008, 12:59 PM

gutted i put on the xbox yesterday and was greeted with the red rings

was just about to buy cod5 too .

I have had it for 20 months now i guess so was expecting . Guess il have to send it away now hope i can get it repaired ok though through microsoft?

Do i need to go on the website and go from there?

woodsey1982 · 23-11-2008, 1:01 PM

Yeah go through the website, or phone them and arrange pick up.

Always seems to happen just when your looking forward to a new game!

Dirtschmooz · 23-11-2008, 1:04 PM

that's bad news mate

But you are right...go to the xbox.com site, log in and make sure you've registered your console serial number. then go to the support page and request a repair.

Once accepted, they will send you an email with the DHL return labels.
You then package the xbox console only (no hardrive or any accessories) in a well padded box.
Add the labels to the box.
Call DHL and arrange a collection time.
You can track the progress online via the support link. The unit will probably go to a service centre in Germany.

Hope this helps and best of luck. Happened to me twice, so i know the drill

FreakBeat · 23-11-2008, 1:07 PM

I've heard if that happens within a year of purchace, you can just take it back to the retailer with recipt and they'll give you a new one (after some pursuation). Otherewise you can go through the website to arrange a pick up or give them a call

ohh_danielson · 23-11-2008, 1:25 PM

cheers guys . Think il go to the site and follow the instructions as you said . My mate got his back to him within 2 weeks i think it took like 10 days tops. So hopefully il be lucky like him .

ohh_danielson · 23-11-2008, 8:31 PM

When i go to register my console i put in United Kingdom and it says The chosen Country is not currently supported.

what the hell?

ohh_danielson · 23-11-2008, 8:54 PM

Its ok, sorted it now

PS i tried towel trick now my console is working :D for now...

wellladida · 23-11-2008, 9:50 PM

Quote:

Originally Posted by ohh_danielson

Its ok, sorted it now

PS i tried towel trick now my console is working :D for now...

its easier to send it to them with RROD as if they recieve and its ok you may be getting it back i waited until mine permantly RROD' to send it if i was you leave it on for a while and try and Red ring it

Dirtschmooz · 24-11-2008, 8:34 AM

Don't put off the inevitable. Get it sent back

slinger247 · 28-11-2008, 2:38 PM

My Premium had 3 Red Rings and I did the towel trick the other night and its working for now, although it has frozen on me twice. I just wish I'd sent it off though as now I'll have to wait for it to Red Ring again

Rhythmeister · 28-11-2008, 4:07 PM

I've just got it too, this is getting ridiculous. NEITHER of my 360s have lasted a year and have no problems with ventilation around them. I also run them for a few minutes after gaming to let them cool down. This is rather curiously happening to MANY people after the NXE dash update which I believe also updated firmware...

DrWise · 01-12-2008, 12:02 PM

ive got the rrod aswell

bought another xbox 360 earlier from my mate

hopefully send the other one back too microsoft too get fixed up

jake_bev · 02-12-2008, 10:59 PM

As posted on another thread, mine gave up the ghost earlier this evening after nearly 3 years of faithful service. Was gutted but at least it should be just covered by the 3 year warranty!
To be honest, I think mine died of old age!