Xbox 360 Elite - How long does it take for repair?

infinity4 · 08-01-2008, 10:49 PM

Hi, I am 93% sure that my HDMI port is faulty, losing some signals, bought about 5 months ago from GAME, so I thought I would get it repaired at MS.

Can I use the services.xbox.com website to request repair for a faulty hdmi port? and anyone know if they could swap motherboard for a falcon other than how long it would take?

Sorry for some hard questions!!

Desmo · 09-01-2008, 7:49 AM

My first move would be to take it back to game and ask them to exchange it. Would be a lot quicker and easier.

infinity4 · 09-01-2008, 7:21 PM

Thanks. I was worried they would say something but surprisingly didn't ask any question at all and just exchanged it for me.

It is a falcon and has a BenQ drive as well!

sdb123 · 11-01-2008, 10:38 PM

Definitely return it to Game....it's within the first year of ownership so it's their responsibility.

infinity4 · 12-01-2008, 10:13 AM

I just posted above you that I returned :D

However in 9-10 hours of gaming I had the same problem (just once) and my new telly is coming here today, I am hoping that solves it.

sdb123 · 12-01-2008, 1:48 PM

What issue are you experiencing?

infinity4 · 12-01-2008, 7:29 PM

When I turn on my 360 everything seems to be fine.

Then, after like 30 mins into play, the screen goes black because it can't catch signal... only for video not audio.

It just happened randomly, weird.

sdb123 · 12-01-2008, 7:36 PM

Sounds like it could be an HDMI handshaking issue.

Strange question but what order do you turn on the connected pieces of equipment? For example, for my projector, I have to turn on the pj then the amp and finally the source equipment.

infinity4 · 13-01-2008, 9:19 AM

I turn on either monitor or 360 first, no distinct order really. I tried changing but didn't change the problem either.

If I use a HDTV with HDMI port would it completely solve the problem?