Xbox 360 keeps freezing..

XxShwangBangxX · 05-11-2009, 10:58 PM

Just started happening two days ago, and once it froze and had rrod. Only one red light though. But the freezing is getting annoying, anyone have a way to stop it?

Its a Elite, around 10 months old.

Dinky Dragon · 05-11-2009, 11:04 PM

Do you have the new dahsboard?

If so, go to the memory settings, and clear your system cache. Come back if that doesnt work.

If that doesnt work can you provide me with an error code?

If it isnt showing one on the screen try this -

The specific type of hardware failure can be determined by a "hidden" error code

* Turn the Xbox 360 on, and wait till the red lights are flashing.
* Press and hold the sync up button, while holding that button press the eject button.
* The LEDs will now blink the first number in the code (as described below).
* Release the eject button and press it again.
* The LEDs will now blink the second number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the third number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the forth number of the code.
* Release the eject button and press it again.
* The LEDs will go back to the red flashing lights.

Here is how you interpret the LEDs to get the code number:

* All four lights flashing - 0
* One light flashing - 1
* Two Lights flashing - 2
* Three lights flashing - 3

You can figure the error code this way if it does not show one on screen.

XxShwangBangxX · 05-11-2009, 11:16 PM

Quote:

Originally Posted by Dao Fei Long

Do you have the new dahsboard?

If so, go to the memory settings, and clear your system cache. Come back if that doesnt work.

Ehhh, Just tried, and it messed up. Got a e 68 page and now. I restarted and now I got 3 rings.. Im calling Ms now.

Dinky Dragon · 05-11-2009, 11:17 PM

What do you mean it messed up?

An E64 is a problem with the DVD drive or a bad update, before you ring MS try this -

How To Clear Any Failed system updates that cause the console to error.

1. With the console off, press and hold the sync up button.
2. While holding the sync button press the power button to turn on the console
3. Continue to hold the sync button until the Console has booted up completely.
4. During the boot process the console should clear any failed updates, allowing you to use it normally.

XxShwangBangxX · 05-11-2009, 11:22 PM

Quote:

Originally Posted by Dao Fei Long

What do you mean it messed up?

An E64 is a problem with the DVD drive or a bad update, before you ring MS try this -

How To Clear Any Failed system updates that cause the console to error.

1. With the console off, press and hold the sync up button.
2. While holding the sync button press the power button to turn on the console
3. Continue to hold the sync button until the Console has booted up completely.
4. During the boot process the console should clear any failed updates, allowing you to use it normally.

E68, not 64. Its a problem with the hard drive. I removed it and it gave me the 3 rings. It keeps switching back from 3 to 1 lights and the controllers wont connect.

Dinky Dragon · 05-11-2009, 11:28 PM

Try what I said above, this also fixes the E68. Clearing your update.

How To Clear Any Failed system updates that cause the console to error.

1. With the console off, press and hold the sync up button.
2. While holding the sync button press the power button to turn on the console
3. Continue to hold the sync button until the Console has booted up completely.
4. During the boot process the console should clear any failed updates, allowing you to use it normally.

with the HDD connected btw.

XxShwangBangxX · 05-11-2009, 11:36 PM

Quote:

Originally Posted by Dao Fei Long

Try what I said above, this also fixes the E68. Clearing your update.

How To Clear Any Failed system updates that cause the console to error.

1. With the console off, press and hold the sync up button.
2. While holding the sync button press the power button to turn on the console
3. Continue to hold the sync button until the Console has booted up completely.
4. During the boot process the console should clear any failed updates, allowing you to use it normally.

with the HDD connected btw.

K i tried and now it came up with E79.

XxShwangBangxX · 05-11-2009, 11:42 PM

Quote:

Originally Posted by Dao Fei Long

Try what I said above, this also fixes the E68. Clearing your update.

How To Clear Any Failed system updates that cause the console to error.

1. With the console off, press and hold the sync up button.
2. While holding the sync button press the power button to turn on the console
3. Continue to hold the sync button until the Console has booted up completely.
4. During the boot process the console should clear any failed updates, allowing you to use it normally.

with the HDD connected btw.

Okay, when i tried, it freezes on the start up screen.

Dinky Dragon · 05-11-2009, 11:43 PM

Gosh your not having a good time are you.

E79 is a HDD error, again.

My best idea is to try another HDD. If that works then your current one is busto mate. Do you have a friend who will let ya try their HDD in your console?

If it doesnt work, it sounds like its an internal thing. How do you have your 360 lying, vertically or on its side?

XxShwangBangxX · 06-11-2009, 12:37 AM

No, it worked fine for months and never froze, and this happened out of the blue. I have it on its side, because the biggest air vent is on the bottom. I called MS and they are sending me a box. But I just retried it and there was no rrod, it just froze while the starting xbox screen was coming up. I can probably get another HDD though.. Ill try it.

Dinky Dragon · 06-11-2009, 12:40 AM

Ok 1st off, unplug ALL cables and take the HDD out.

Pop it in the vertical position, it actually cools better like that.Plug the cables back in after giving em a clean (with a dry cloth/tissue), give em a blow too, and the actual ports on the 360. A hoover works well.

Turn it on and leave it on for about half hour.

Turn it off, pop the HDD back in and report back. Were gunna fix this ;P

XxShwangBangxX · 06-11-2009, 1:08 AM

Quote:

Originally Posted by Dao Fei Long

Ok 1st off, unplug ALL cables and take the HDD out.

Pop it in the vertical position, it actually cools better like that.Plug the cables back in after giving em a clean (with a dry cloth/tissue), give em a blow too, and the actual ports on the 360. A hoover works well.

Turn it on and leave it on for about half hour.

Turn it off, pop the HDD back in and report back. Were gunna fix this ;P

So just let it run for awhile on the E79 screen? Howd I get the E79 if the HDD is out?

Dinky Dragon · 06-11-2009, 1:31 AM

Yeah. Thats why were doing it this way, I think its an internal problem. Just be sure to have the 360 in the upright position. Dont wrap it in a towel or any of the other nonsense ya might read about.

XxShwangBangxX · 06-11-2009, 1:43 AM

Okay, I let it run since my last post. I turned it off, put hdd back in and it just froze. I did notice when I went to make it upright, a sound like something was loose inside. But im going to go to sleep for the night, Ill comment back after im home from school tomorrow. Thanks for all your help as of now though, Im surprised to find someone who actually wants to help.

Dinky Dragon · 06-11-2009, 2:05 AM

Some people like taking apart and fixing cars, I like taking apart and fixing 360's!

Usually do it in the flesh though, thats why this one is so frustrating!

You didnt move it whilst it was on did you?

XxShwangBangxX · 06-11-2009, 11:06 AM

Quote:

Originally Posted by Dao Fei Long

Some people like taking apart and fixing cars, I like taking apart and fixing 360's!

Usually do it in the flesh though, thats why this one is so frustrating!

You didnt move it whilst it was on did you?

No, I dont touch it while its on, other then to change a game. I turned it on this morning, and it just goes to 3 red lights.

Sniper Ash6 · 06-11-2009, 7:10 PM

Quote:

Originally Posted by Dao Fei Long

Ok 1st off, unplug ALL cables and take the HDD out.

Pop it in the vertical position, it actually cools better like that.Plug the cables back in after giving em a clean (with a dry cloth/tissue), give em a blow too, and the actual ports on the 360. A hoover works well.

Turn it on and leave it on for about half hour.

Turn it off, pop the HDD back in and report back. Were gunna fix this ;P

There is no evidence of that being true

The console was designed with both in mind.

OP: Seeing as its not even a year old, try calling the retailer to see if they will repair/replace/refund you for it as its faulty (shown by the error code) otherwise you should be able to get it fixed under warranty from MS - eg not pay a penny

Dinky Dragon · 06-11-2009, 7:15 PM

Yes there is, my digital thermometer and its probe told me.

Also other people have tested it.

Sniper Ash6 · 06-11-2009, 7:18 PM

Hardly a fair test there are other things to factor in

There is no evidence for which (if at all) there is a difference or benefit from having the console either way

Anyway back on topic, why when the OP mentioned the console is not even a year old did you not mention the retailer/MS?

XxShwangBangxX · 06-11-2009, 9:46 PM

Okay, its just plain rrod.. I bought it from walmart.. And I already know the dont fix systems. Or exchange them after 90 days. Im waiting on the box from MS now.. Any idea how long that takes?

Sniper Ash6 · 06-11-2009, 10:00 PM

From what i have heard its about a week turn around (at least it is for the UK)

It may be slightly different in the US

XxShwangBangxX · 07-11-2009, 3:49 PM

Okay.. So much for my pre-ordered MW2.. Guess it can sit for a week. :\
But any tips on avoiding rrod so I dont get it agian?

Sniper Ash6 · 07-11-2009, 3:54 PM

Quote:

Originally Posted by XxShwangBangxX

Okay.. So much for my pre-ordered MW2.. Guess it can sit for a week. :\
But any tips on avoiding rrod so I dont get it agian?

Pretty much look after it in keeping it clean and in an open space

Every once in a while clean the dust from around the console so it doesnt block up the air intakes/exhausts
and then dont block those ventilations holes up by having it stuck in the back of a cupboard or something

Dinky Dragon · 07-11-2009, 5:15 PM

I open mine up and clean it once and every so often, but normal folk dont like to do that.

I honestly dont think you can 'prepare' for it mate, if you get it, you get it. Im a conspirator ya see, so I dont beleive for one second its about how hot it gets.

As with any electronics though, the cooler the better.

The best way to realistically keep the console cool is to have a low ambient room temperature and sounds crazy, pop it in the vertical position and raise it up with something by about an inch.

If Ash knew how the insides of the 360 worked, or what the components look like then he wouldn't be arguing with me.

Sniper Ash6 · 07-11-2009, 5:45 PM

You cannot make crazy claims like that though

Do you know that the main cause for RROD is the solder melting between the mobo and the main components which is why a proper re-flow will sort it out

Keep it where air is allowed to flow around it and without dust clogging up the ventilation holes and enjoy it

Dinky Dragon · 08-11-2009, 1:41 AM

That what you hear? Have you opened many up and fixed em?

Sniper Ash6 · 08-11-2009, 10:44 AM

I have opened some up yes though that isnt the point

You cannot make crazy claims like that, the above is all that can be realistically done

End of off topicness

XxShwangBangxX · 08-11-2009, 1:17 PM

Dang box still hasnt came.. Its been three days.. lol

Dinky Dragon · 08-11-2009, 1:42 PM

You wont receive it for a while. Im surprised they are even sending you a box, they apparently stopped doing that months ago.

XxShwangBangxX · 08-11-2009, 5:33 PM

Quote:

Originally Posted by Dao Fei Long

You wont receive it for a while. Im surprised they are even sending you a box, they apparently stopped doing that months ago.

What do you mean the stopped doing that? How else could you send it to them?

Also i tried someone elses cord and it didnt work, then I plugged their xbox in and it got rrod.. I think there is something wrong with my house.. lol