I have told them myself on the UK Hauppauge board. But no reply.
However, I have had a reply from a German member who reports that starting Vista with only one of the two CPUs of the Intel Duo-core enabled fixes the crash problems.
I have now tried this on my setup, and so far (1 evening) it has worked.
Here's my report as posted on the Hauppauge board - for anyone trying to run NOVA-S+ cards in a duo-core Vista setup.
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I agree with Okatomy's diagnosis. I have now tried starting Vista with only one CPU of my dual core setup enabled. I no longer have the frequent crashes I was experiencing previously. Re-enable both cores - frequent crashes (TV channel hangs up). Return to one core - no problems, runs fine with all 3 tuners e.g. 2 recording, 1 viewing.
Early days - have only been running for one evening. But I have never run previously without a hang-up for long and never been able to use all 3 tuners simultaneously without hang up before.
Perhaps I can finally de-commission my existing XM2005 MCE edition drive
Is there an issue with this combination of Duo-Core/NOVA-S+/VISTA??
I now also think so!
The is my system spec:
ASUS P5W DH Deluxe board in Zalman HD-160 case. Intel CoreDuo 6300 @1.86GHz. 2Gb RAM. 1000Gb RAID-10 drive for data + single 500Gb system drive (all Seagate SATA). ASUS EN6600-Silent graphics card driving LG 42" Plasma screen. 3 x NOVA-S+ cards using 3 channels of quad LNB pointed at ASTRA 28.2 (SKY). VISTA Ultimate 32 bit OS.