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30-12-2008, 8:18 PM
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#1 (permalink)
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Senior Member
Join Date: Nov 2001
Location: Dublin
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Super Mario Galaxy wont load
Hi Folks,
Won a Wii in a local draw at christmas.. just got around to hooking it up yesterday with all the santa presents etc...
Anyway... I bought Super Mario galaxy second hand and it wouldnt load so i thought it was a defective disk, so i brought it back to the store and got a brand new copy.. that wont load either just get black screen with error has occurred please eject disc and restart wii....
i thought the first disk i got was scratched but this new one is fine...
i can load wii sports and wii play fine... but mario wont load.. on latest version of system software...its a pal wii
any ideas? do i need to bring back console for replacement?
cheers,
mick
__________________
Kit: Sony KDL-40W4000 LCD TV (ISF CALIBRATED), 250GB PS3, Sky HD, Sony STR-DG910 Receiver, MA225HD Centre, 180HD Fronts, 90HD surrounds, MA RSW12 sub, Harmony 1000 remote, Sony NW-S706F Walkman, Phillips 17PF4310 17' WS LCD TV
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30-12-2008, 8:32 PM
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#2 (permalink)
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Senior Member
Join Date: Feb 2006
Location: Essex
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Re: Super Mario Galaxy wont load
Might be wrong but i'm sure there was an update you had to run when you first play SMG, i'll have a search...
EDIT - This was it http://gamesgadgets.wordpress.com/20...k-modded-wiis/
Does it give you the option of an update?
Last edited by dannius; 30-12-2008 at 8:35 PM.
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30-12-2008, 8:41 PM
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#3 (permalink)
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Re: Super Mario Galaxy wont load
 correct there is an update you need to apply
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30-12-2008, 8:42 PM
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#4 (permalink)
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Senior Member
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Re: Super Mario Galaxy wont load
no option of an update.. i'm on version 3.4e of the system software... tried a memory format there which was waste of time... still same problem.. games loads in disc channel.. comes up super mario galaxy... when i click start screen goes black... i can hear the disc spining.. then after a few seconds the disc just stops.. then i get the black screen with error message..
i would say defective disc but how likely is that twice in a row?
__________________
Kit: Sony KDL-40W4000 LCD TV (ISF CALIBRATED), 250GB PS3, Sky HD, Sony STR-DG910 Receiver, MA225HD Centre, 180HD Fronts, 90HD surrounds, MA RSW12 sub, Harmony 1000 remote, Sony NW-S706F Walkman, Phillips 17PF4310 17' WS LCD TV
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30-12-2008, 8:43 PM
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#5 (permalink)
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Senior Member
Join Date: Nov 2001
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Re: Super Mario Galaxy wont load
where do i get the update?
Quote:
Originally Posted by krusty
 correct there is an update you need to apply
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__________________
Kit: Sony KDL-40W4000 LCD TV (ISF CALIBRATED), 250GB PS3, Sky HD, Sony STR-DG910 Receiver, MA225HD Centre, 180HD Fronts, 90HD surrounds, MA RSW12 sub, Harmony 1000 remote, Sony NW-S706F Walkman, Phillips 17PF4310 17' WS LCD TV
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30-12-2008, 9:31 PM
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#6 (permalink)
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Senior Member
Join Date: Nov 2001
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Re: Super Mario Galaxy wont load
hi folks,
heading away now for a few days... so wont be back online till the weekend.. i reckon its a fault with my wii having problems reading dual layer discs.. thats from the bit of reading i've done on the web.. .that would explain why it will load the other games fine as it appears mario galaxy is on a dual layer disc.. be back to the place we won it for a replacement i guess...
cheers,
mick
__________________
Kit: Sony KDL-40W4000 LCD TV (ISF CALIBRATED), 250GB PS3, Sky HD, Sony STR-DG910 Receiver, MA225HD Centre, 180HD Fronts, 90HD surrounds, MA RSW12 sub, Harmony 1000 remote, Sony NW-S706F Walkman, Phillips 17PF4310 17' WS LCD TV
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30-12-2008, 11:05 PM
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#7 (permalink)
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Moderator
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Re: Super Mario Galaxy wont load
Super Mario Galaxy isn't a dual layer disc so I doubt that is the problem. It's almost certainly due to the fact you have not updated the game as I recall some people having the sam issue when the game first came out and not updating it was the problem. I'm not sure as it has been a long time but I think after you insert the disc and go to the disc channel there should be to icons you can click on. One is the game and the other is the game update. I'm pretty sure this is the issue. Unfortunately the game and the console is not very intuitive regards applying the update.
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31-12-2008, 12:13 AM
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#8 (permalink)
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Senior Member
Join Date: Nov 2001
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Re: Super Mario Galaxy wont load
Thanks Moogle,
When i go to the disc channel there's no icon there - all thats available is the start button down the bottom, the wii menu button, and the scroll left/right buttons..
i have read a bit about the update that is on the disc and i'm pretty sure that was a firmware update - 3.1 or something like that.. my Wii is already at 3.4 so i dont think it should need the update..
will have another play around with it in the mornig
Cheers,
Mick
Quote:
Originally Posted by Moogle
Super Mario Galaxy isn't a dual layer disc so I doubt that is the problem. It's almost certainly due to the fact you have not updated the game as I recall some people having the sam issue when the game first came out and not updating it was the problem. I'm not sure as it has been a long time but I think after you insert the disc and go to the disc channel there should be to icons you can click on. One is the game and the other is the game update. I'm pretty sure this is the issue. Unfortunately the game and the console is not very intuitive regards applying the update.
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__________________
Kit: Sony KDL-40W4000 LCD TV (ISF CALIBRATED), 250GB PS3, Sky HD, Sony STR-DG910 Receiver, MA225HD Centre, 180HD Fronts, 90HD surrounds, MA RSW12 sub, Harmony 1000 remote, Sony NW-S706F Walkman, Phillips 17PF4310 17' WS LCD TV
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31-12-2008, 1:23 PM
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#9 (permalink)
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Moderator
Join Date: Aug 2005
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Re: Super Mario Galaxy wont load
Quote:
Originally Posted by micks_address
Thanks Moogle,
When i go to the disc channel there's no icon there - all thats available is the start button down the bottom, the wii menu button, and the scroll left/right buttons..
i have read a bit about the update that is on the disc and i'm pretty sure that was a firmware update - 3.1 or something like that.. my Wii is already at 3.4 so i dont think it should need the update..
will have another play around with it in the mornig
Cheers,
Mick
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No worries. Like I said it's been a while since the game was first released and when I got it so it looks like the problem you have is something different. I'm sorry I couldn't be of help. I hiope you get it sorted as it's a cracking game.
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31-12-2008, 3:41 PM
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#10 (permalink)
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Moderator
Join Date: Jan 2004
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Re: Super Mario Galaxy wont load
You might find the below thread helpful from around this time last year
Super Mario Galaxy - Game not being recognised
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My opinions are my own & not representative of the AVForums
Moving home again, mobile internet only while we await connection
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04-01-2009, 8:18 PM
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#11 (permalink)
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Senior Member
Join Date: Nov 2001
Location: Dublin
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Thanks: Gave 37, Got 93
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Re: Super Mario Galaxy wont load
just back home today.. turns out it was a second bad disk i had gotten... tried it my brothers Wii at home and it didnt work either.. so got another replacement and tested that at home and it worked... and just tried it on our Wii and it works fine to.
Cheers for all the help,
Mick
__________________
Kit: Sony KDL-40W4000 LCD TV (ISF CALIBRATED), 250GB PS3, Sky HD, Sony STR-DG910 Receiver, MA225HD Centre, 180HD Fronts, 90HD surrounds, MA RSW12 sub, Harmony 1000 remote, Sony NW-S706F Walkman, Phillips 17PF4310 17' WS LCD TV
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09-01-2009, 8:00 PM
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#12 (permalink)
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New Member
Join Date: Jan 2009
Posts: 10
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Re: Super Mario Galaxy wont load
Have fun playing it :D
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