Signal strength check on V+

[riche21]

Is there anyway i can check the incoming signal strength on the V+ box?

[mike7]

Originally Posted by riche21

Is there anyway i can check the incoming signal strength on the V+ box?

Not as far as I know. There are some figures in the 'technical stuff' option via the menu,but I have no idea what they mean. You cannot 'boost' the digital signal by any conventional aerial amplifier. If the signal is unreliable by being low Virgin Media will step it up a notch or two at the distribution point that is applicable to your home.

[riche21]

So an engineer will come out and check the signal strength?I take it that means a call overseas

[mike7]

Originally Posted by riche21

So an engineer will come out and check the signal strength?I take it that means a call overseas

Not always. If you phone sometimes you get someone with a strong Welsh accent.

[IIIGREGIII]

Why is it most call centres have them in places that have really strong accents!? lol

[fredtheted]

I had problems this week with various channels pixellating etc. I phoned the call centre and got through within a minute to a very helpful guy in Swansea.
He arranged for an engineer to visit the following day and he diagnosed that my signal was too strong. He adjusted this in a matter of minutes and now have a greatly improved picture.
Well done Virgin.

[Scanner_Bloke]

I'm not an expert on this, but I get the impression that the signal is sent at quite a high level from the street cabinet, and during installation the engineer fits an attenuator behind your set-top box to bring the signal down to an acceptable level.

Presumably the level of attenuation is decided upon by reading the signal strength received at your set-top box, and so I think it's fair to say that one of the baffling figures displayed when you enter the engineering menus must indeed be signal strength !!