Virgin Media Broadband Upgrade roll out

Biker Dave · 08-07-2008, 11:57 AM

To save people trying to find this info buried in the VM website or phoning I have attached links to roll out program. Hope this helps

http://allyours.virginmedia.com/html...t_service.html

exit75 · 08-07-2008, 10:54 PM

Still TBC for my region... so I'd say another 3 months waiting

Biker Dave · 09-07-2008, 12:03 PM

Yes same here, I'm Oxford region so Summer 2008! Man at VM said everyone will have it by September

The betting starts here

Davecl · 09-07-2008, 2:08 PM

what about us that are already on 20MB do we get a free upgrade to the new 50MB service

CP-PC · 09-07-2008, 2:53 PM

haha you wish..... the 50mb service it via fiber optical only isnt it?? ive always wondered why VM are running short on "Bandwith" but now i see its because they keep "upgrading" everyone to a faster service lol instead of giving people a faster service for free they should concentrate on making there current service better lol

geekydaz · 09-07-2008, 10:01 PM

Quote:

Originally Posted by Davecl

what about us that are already on 20MB do we get a free upgrade to the new 50MB service

Unfortunately not, the 50MB services will (more than likely but not yet confirmed) be an additional tier/cost (XXL?) and need a new modem.

It will run on docsis3, probably with the 20MB service which should free up bandwidth for customers on the 10MB and 2MB services.

Davecl · 10-07-2008, 5:52 AM

spoke to the engineer yesterday when he came to install V+ and he seems to think that when the 50MB is all up and running then we will get a free upgrade.. won't hold my breath though.

geekydaz · 12-07-2008, 10:38 AM

Nothing has been offically announced in work , but it's been suggested

that it will be an additional tier.

dave_bass5 · 15-07-2008, 12:57 PM

what a joke.
I found out that VM are now capping us during the day (every day) i called them to have a moan about my speed dropping at weekends and was told this was because it gives other users a chance to get the speed they pay for.
While on the phone i mentioned that i was paying for 20mb/s and they guy said i was not. what i am paying for is 10mb/s and they are giving me 10mb/s free

. even though im on the VIP/Xl package.

Its all just a bad dream.

gunner84 · 15-07-2008, 1:25 PM

ive just tested my speed and i got just over 5meg , and my area i think has had the upgrade (romford,chadwell heath,collier row area). thats only 1 1/2 meg increase than what i was getting , surely than can do better than that

oh ive just relised they cap between 10am and 3pm as well now , urgh?

chrism_scotland · 18-07-2008, 10:29 AM

Well I wish they'd hurry up and upgrade the speed here in Edinburgh, I've not been able to download anything for a few days and anytime I try to stream video like iPlayer it just stops!

DBGT · 18-07-2008, 2:15 PM

Quote:

Originally Posted by Biker Dave

To save people trying to find this info buried in the VM website or phoning I have attached links to roll out program. Hope this helps

http://allyours.virginmedia.com/html...t_service.html

Thanks for the info, Biker Dave

Just got my 10mg free upgraded

The_Scifiboy · 22-07-2008, 12:39 AM

Does anyone know an accurate way of finding out which area you are in on Virgin's upgrade list?

I've just moved and have gone from an upgraded area to a non upgraded area, with the added bonus not not having a clear indication of where exactly I sit in Virgin's upgrade schedule.

As far as I can tell my area is wedged in between 3 areas on Virgin's schedule, 2 haven't been upgraded and 1 has. When I spoke to VM customer support about this they said "wait until all the areas surrounding yours have been upgraded", which isn't particularly helpful if I am looking to find out when I should be upgraded.

Anyone know of a way to find this out?

exit75 · 25-08-2008, 12:18 PM

Check the location stated with your IP http://www.ip-adress.com/

Still no upgrade here, and with TBA slapped on the list, there's no sign of any intention to either! Yet the percentange throttle is the same for all - upgrade or not

exit75 · 31-08-2008, 12:19 PM

Seriously, has anyone contacted V about this recently about why no upgrade work seems to be happening?

jamhops · 03-09-2008, 8:36 PM

Thats a point wasn't this upgrade meant to have happened like a month ago (well for me) yet im still not getting faster speeds

pesser · 04-09-2008, 3:46 PM

this is old news had 10mb for ages

Sicilian · 04-09-2008, 4:22 PM

Quote:

Originally Posted by pesser

this is old news had 10mb for ages

Still waiting here, seems to be taking forever. Still showing TBC on VM site.

pesser · 04-09-2008, 5:15 PM

Quote:

Originally Posted by Sicilian

Still waiting here, seems to be taking forever. Still showing TBC on VM site.

damn VM are taking the pee

exit75 · 04-09-2008, 6:00 PM

Quote:

Originally Posted by pesser

this is old news had 10mb for ages

For you yes, which is why the rest of us are ****** off still waiting.

I've heard rumours of the budget running out

gzed · 04-09-2008, 9:08 PM

I wish they were also upgrading the 2mb BB. I've tried to get the L without a price increase in my package for month but they are having none of it.

I might try again tomorrow to see if the summer has ha dthe better of them.

siber0 · 04-09-2008, 9:23 PM

Quote:

Originally Posted by jamhops

Thats a point wasn't this upgrade meant to have happened like a month ago (well for me) yet im still not getting faster speeds

Just a thought - my area was shown as upgraded but I was still getting 4MB. VM said "not possible - we don't do 4MB anymore." Finally got through to someone who knew what they were talking about and turns out my VM modem could only produce 4MB anyway. They sent me a new one, connected it tonight, and whoop! 10MB.

They don't seem to mention you might need a new modem on their site, so I have basically wasted a month waiting for it to happen automatically.

Si

exit75 · 06-09-2008, 12:30 PM

"rollout due to complete September 2008" says the t&c's under their L package, so I hope that is honored

exit75 · 10-09-2008, 7:17 PM

Ah so after months of "TBA" they finaly have changed it to September for my area. Still some TBAs around though

m.stephens · 10-09-2008, 8:02 PM

Quote:

Originally Posted by chrism_scotland

Well I wish they'd hurry up and upgrade the speed here in Edinburgh, I've not been able to download anything for a few days and anytime I try to stream video like iPlayer it just stops!

You mean just like when you actually try to use iPlayer using the red button on Virgin cable.

I don't think they have spent anything on infrastructure upgrades for years and things only work if nobody else is doing anything.

sportex · 12-09-2008, 8:54 AM

eventually gettin 10 meg down load speed in the jarrow area now

. about bloody time!

simon147 · 12-09-2008, 3:44 PM

I just rang to see what changes i could do to my packages. Was on the 2 for £20 (broadband and phone) and including calls was working out to around £35-£40 a month. Just got XL phone and XL broadband (what i need 20MB for I don't know

) all for £38