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V+HD upgrade to existing customer

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Old 11-11-2009, 7:23 PM   #1
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Question V+HD upgrade to existing customer

I have been a Virgin/ntl/Cabletel customer for many years and currently take their XL TV service (in the bedroom), broadband internet and their phone service. I would like to get V+HD to replace the standard box in the bedroom but I do NOT want to keep my existing box and pay the extra £5 a month for that. I don't mind the £75 install cost.

Anyone got any experience in wether I would be successful if I try phoning to book?
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Old 12-11-2009, 1:50 AM   #2
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Re: V+HD upgrade to existing customer

According to this page V+ HD - Digital TV - Virgin Media you can get it for just the £75 install fee and no monthly £5 payment ...
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Old 12-11-2009, 9:03 AM   #3
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Re: V+HD upgrade to existing customer

Quote:
Originally Posted by telecom69 View Post
According to this page V+ HD - Digital TV - Virgin Media you can get it for just the £75 install fee and no monthly £5 payment ...
....oh no you can't if you read the small print on that page:

"V+HD £75 set-up fee offer: Set-Up fee is £75 with all TV packages for all new Virgin TV customers (subject to status and credit checks). Offer also available to existing Virgin TV size M, TV size M+ (Starter), TV size L and TV size XL customers when they keep their existing set-top box (at a cost of £5 a month) in addition to their new V+HD connection."
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