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Sony KD32DX200U Digital Channel Scan Problem

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Old 07-08-2008, 1:38 PM   #1
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Sony KD32DX200U Digital Channel Scan Problem

Hi Folks,

I have an excellent Sony KD32DX200U - very good picture - on re-scanning the digital for the new channel names - using the Digital Autotune mode- the progress bar freezes and does not complete the scan.

On removing the aerial the scan completes reporting no aerial signal.

With the aerial connected the reported signal strength is reported as a red bar - no signal from aerial. The analogue side is Ok an the connections to the RF in / Digital loop through have not been changed.

Any ideas of the possible problem - I expect a faulty digital decoder- dry joints ? I have the equipment to re-sweat wipe them if necessary

Is this a known problem for this chassis

Software version 2.5 Loader version 2.0

The aerial also feeds a Humax box later in the chain - it has all MPX's present and reports good RF & digital quality.

Regards
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Old 18-08-2008, 8:17 AM   #2
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Re: Sony KD32DX200U Digital Channel Scan Problem

Hi,
Same thing happened to me. It's caused by the changes to Freeview (Split NIT) You need to contact Sony. An over air download will ( supposed ) to fix this but as you have lost all channels this won't work. Sony should have called on Friday, but I got a call saying software wasn't available. Sony UK said it was !! Am waiting to hear today.
What annoys me is that there appear to be a lot of products affected, far more than the 1% claimed. I have had 3 fail due to this, and believe me I will make as much noise as possible over this.
I'll not rant too much about Sony as they have been extremely helpful in trying to sort this, and they even answer the phone immediately. At least they ackknowledge the problem unlike some others. Full marks to Sony.
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Old 20-08-2008, 10:29 AM   #3
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Re: Sony KD32DX200U Digital Channel Scan Problem

Same problem with my KD32DX100U
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Old 20-08-2008, 12:03 PM   #4
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Re: Sony KD32DX200U Digital Channel Scan Problem

Good news on Sony site. OAD dates just announced to correct problem, see link to get info for your model.


http://sonycic.custhelp.com/cgi-bin/...i=&p_topview=1
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Old 22-08-2008, 6:30 PM   #5
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Re: Sony KD32DX200U Digital Channel Scan Problem

All done. see http://www.avforums.com/forums/showt...02#post7588002

Last edited by Mooly; 23-08-2008 at 12:05 PM.
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