AVForums

Our philosophy in our forums, reviews, podcasts and feature videos is to promote audio and visual excellence by gathering and sharing the best information and resources available.

Help

To begin please visit our help section »

Not a Member Yet?

It only takes a minute to start enjoying the benefits of AVForums membership, and it's free!

Member Log in

Can I send it back?

Post Reply
Old 25-12-2002, 11:16 PM   #1
Bill not Ben
Guest
Posts: n/a
Can I send it back?

Merry Christmas all,

I've got a Tosh 36ZT29 and in the top left and down the right side of the screen are brown stains. I assumed these were because it was a new tele and would disappear over time, after 2 months use they haven't.

Can I send the TV back? Who do I contact, Robertsons or Toshiba?

Also, where are these black bars every 36" is supposed to have? Mine seems to be free of them.

TIA
  Quote
Old 26-12-2002, 2:37 PM   #2
Moderator
 
Garrett's Avatar
Join Date: Apr 2001
Location: The best thief you’ll never see.
Experience Points:
80,253, Level: 69
Points: 80,253, Level: 69 Points: 80,253, Level: 69 Points: 80,253, Level: 69
Activity: 28.0%
Activity: 28.0% Activity: 28.0% Activity: 28.0%
Thanks: Gave 216, Got 725
Posts: 17,727
Cool

I would say get in touch with Robertsons if that is who you bought the TV off. If you get no satisfaction from them I would then get in touch with Toshiba.
As to the black bars what do you mean? Some sets do have a thin wire that holds the grill aperture to the screen, or do you mean the black bands either side of a picture when showing a program in 4:3.?
  Quote
Old 26-12-2002, 3:02 PM   #3
Bill not Ben
Guest
Posts: n/a
I'll give robertson a shout in the new year.

As for the black bars, I've seen a few post of people complaining about black bars on 36" widescreens. Apparently all 36"ers ave em except moi's

Cheers
  Quote
Old 26-12-2002, 3:21 PM   #4
Moderator
 
Garrett's Avatar
Join Date: Apr 2001
Location: The best thief you’ll never see.
Experience Points:
80,253, Level: 69
Points: 80,253, Level: 69 Points: 80,253, Level: 69 Points: 80,253, Level: 69
Activity: 28.0%
Activity: 28.0% Activity: 28.0% Activity: 28.0%
Thanks: Gave 216, Got 725
Posts: 17,727
Cool

By the way the stains could have been caused by a magnet, if it is the set may need degaussing.
The set will do this to a point when you switch the set off. I switch of and un-plug at night. Also do not have un-shielded speakers near by. My parents use to have a Sony set that caused blue arcs in the corners, caused by the sets own speakers and they had to un plug the set for about 2 hours for them to disappear.
  Quote
Post Reply



Thread information and display options
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off