Bought a Toshiba 32ZP38B from John Lewis in Jan 2004. Came with a free 5 year guarantee.

Picture started flicking a couple of nights ago. Checked the leads etc. Eventually picture settled but problem returned each time set was switched on.

Today the screen went multi-coloured fault lines, then set switched off. Left it a few minutes,then tried again. Same result.

Rang John Lewis. They will contact a Sevice Engineer Monday (its Friday night now), then we will have to agree a day/time. With World Cup not far off I'm not too pleased.

Thought I would check on the internet. Arrived at this site. Was gobsmacked to see how common this problem is around the two year point.

Hope any repair is long lasting, although I have seen a couple of posts on here where the same fault re-occured not long after the first repair.

Would be interested to hear from any of you who had this fault and then had their set repaired: how is your set performing since repair?

I suppose the good thing is, at least the service engineers, when they speak to Toshiba will know exactly what parts to replace!

[jfw]

The exact same problem has just happened with mine. Spoke to a local engineer who seemed to know all about it and quoted c £170 to fix it. Would be interested to know if this fix works as would like to avoid spending £2000 on a new 42" HD LCD job (well I wouldn'd mind but my wife wouldn't be to happy !!).

Interestingly I have had a couple of people advise me to replace rather than fix - could be hocum though. Wait any responses with interest.

[JayCee]

Originally Posted by jfw

The exact same problem has just happened with mine. Spoke to a local engineer who seemed to know all about it and quoted c £170 to fix it.

You shouldn't need to pay that.
Toshiba will supply you with the module for free if your set is only a couple of years old leaving you to pay the £70 labour for your local engineer to fit it.

[jfw]

JayCee - thanks for that, how do I go about getting Toshiba to pay for the part exactly ? Forwarned is forarmed in these situations I always say.....

[JayCee]

Originally Posted by jfw

JayCee - thanks for that, how do I go about getting Toshiba to pay for the part exactly ? Forwarned is forarmed in these situations I always say.....

Phone Toshiba customer services and have your model and serial nos and date of purchase to hand.
Complain gently that a TV of the calibre of Toshiba should last longer than x years.
Tell them a local engineer has said there is a faulty "Scan converter module" in your set.