QED what to you think

Hawklan · 04-03-2002, 6:41 PM

Hi

I'm thinking of ordering a TOSHIBA 56WH08B from QED (Quality Electrical Direct)
but before I place the order I would like to here what you guys think of QED
I've read to many horror stories of other suppliers on this forum to place this order without getting some sort of all clear

Thanks

Ron

04-03-2002, 7:03 PM

I ordered a VCR from them last week and it arrived very quickly so speedwise they seem to be excellent

Jimbob

05-03-2002, 8:47 AM

I've ordered some speakers from them before Christmas and they arrived in 2 days. Also I ordered a Toshiba 36 inch TV which wasn't a stock item and they delivered it when promised, however if it is not a stock item they will debit your creditcard as soon as you place the order and not when it is despatched/delivered to you.

If the website says it is in stock, you should be OK.

Andy.

(QED are Miller Bros or part of........same website layout, same Head Office address, just a bloody lot cheaper.)

05-03-2002, 1:02 PM

Would recomend them without hesitation.

I had problems with a TV I got from them last year and have never encountered such good customer service.

I even wrote to their MD telling him - can't say I do that very often.....

Cheers
OG

05-03-2002, 1:57 PM

Ordered a pair of speakers in early Feb but didn't get delivery until yesterday. Got no confirmation of order other than a auto-response message saying order is being processed. Had to make a couple of calls to find out.

Okay, it might not be in stock then but my credit card was charged for the full amount on the day I placed the order. They say it's their policy and "terms & condition". So beware !

STEVE THOMAS · 05-03-2002, 10:15 PM

hi.
I ordered a mission speaker package from them about three weeks ago.
the were the cheapest on the web by a good amount.
the web site said they were in stock and they arrived within three days of ordering.

very good service.

06-03-2002, 5:56 PM

can anyone give me the website address

Cheers!

06-03-2002, 7:18 PM

http://www.qed-uk.com

06-03-2002, 10:24 PM

Good luck - you willl need it just for getting through on the phone!!!

07-03-2002, 8:12 AM

Surely the whole point of having a web page is to order over the internet?

Thats what I did and like I said it arrived very quickly.

Jimbob

07-03-2002, 8:03 PM

Jimbob, fair comment. But I needed to get hold of them to see if I could request a specific delivery date shortly before xmas and waited for 20 minutes on the phone then gave up. I was disappointed so went to use Empire Direct instead who answered immediately and said they would deliver on the day requested with no problems at all. I did say that I must have it on a specific day due to work commitments.

They let me down and were a bit put out after I told them politely where to stick there VCR after I wasted a whole day off at home waiting for the courier who never arrived!

I would give QED another try though at some time.

04-03-2002, 7:03 PM	#2
Jimbob Guest Posts: n/a	I ordered a VCR from them last week and it arrived very quickly so speedwise they seem to be excellent Jimbob
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05-03-2002, 8:47 AM	#3
306GTI6 Guest Posts: n/a	I've ordered some speakers from them before Christmas and they arrived in 2 days. Also I ordered a Toshiba 36 inch TV which wasn't a stock item and they delivered it when promised, however if it is not a stock item they will debit your creditcard as soon as you place the order and not when it is despatched/delivered to you. If the website says it is in stock, you should be OK. Andy. (QED are Miller Bros or part of........same website layout, same Head Office address, just a bloody lot cheaper.)
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05-03-2002, 1:02 PM	#4
Guest Posts: n/a	Would recomend them without hesitation. I had problems with a TV I got from them last year and have never encountered such good customer service. I even wrote to their MD telling him - can't say I do that very often..... Cheers OG
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05-03-2002, 1:57 PM	#5
fwan Guest Posts: n/a	Ordered a pair of speakers in early Feb but didn't get delivery until yesterday. Got no confirmation of order other than a auto-response message saying order is being processed. Had to make a couple of calls to find out. Okay, it might not be in stock then but my credit card was charged for the full amount on the day I placed the order. They say it's their policy and "terms & condition". So beware !
	Quote

06-03-2002, 5:56 PM	#7
haf Guest Posts: n/a	can anyone give me the website address Cheers!
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06-03-2002, 7:18 PM	#8
Jimbob Guest Posts: n/a	http://www.qed-uk.com
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06-03-2002, 10:24 PM	#9
Nick Drew Guest Posts: n/a	Good luck - you willl need it just for getting through on the phone!!!
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07-03-2002, 8:12 AM	#10
Jimbob Guest Posts: n/a	hmm? Surely the whole point of having a web page is to order over the internet? Thats what I did and like I said it arrived very quickly. Jimbob
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07-03-2002, 8:03 PM	#11
Nick Drew Guest Posts: n/a	Jimbob, fair comment. But I needed to get hold of them to see if I could request a specific delivery date shortly before xmas and waited for 20 minutes on the phone then gave up. I was disappointed so went to use Empire Direct instead who answered immediately and said they would deliver on the day requested with no problems at all. I did say that I must have it on a specific day due to work commitments. They let me down and were a bit put out after I told them politely where to stick there VCR after I wasted a whole day off at home waiting for the courier who never arrived! I would give QED another try though at some time.
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