[zoomer]

Hello

After searching these forums and the rest of the internet, it seems fairly clear that I have a faulty painter chip in my Philips 28" - PW6515, A10E chassis.......buttons locking up, failing to fire up properly, freezing with the OSD still visible etc etc

I've spoken to a few local repair shops and the consensus of opinion has largely been that I would be better saving the quoted ball park figure of £140-£180 for the repair and putting it towards a new set. Both shops said that they had stopped doing these repairs themselves now, as very often there were further problems with the sets even after the painter had been replaced.

Given that there seems to be a fair few decent 28" CRT's available for around the £200 mark at the moment, this seems to make sense but any opinions would be welcomed.

Am I being quoted too much for the repair ?
Has anyone had the chip replaced and gone onto experience more problems ?
Has anyone had the chip replaced and had no further problems ?

Overall, I still really like the set - the picture and sound have always been good until the problem occured

I'm trying to think of reasons why I should keep it really, or other than that - do you think it's worth anything to anyone 'sold as seen'......it does have a 'factory' stand which may make a difference I suppose

Any opinions gratefully received

Thanks

Hi

Those prices quoted seem about right.
I believe that it can be done DIY, if you know what you are doing.
Take the relevant board out, post it off to repair agent, put board back in.
Cost about £80.
Not sure what skill level you would need.
Generally a good TV once this problem solved.
Search these forums for company that repairs board.

Nigel

[zoomer]

Originally Posted by nig28

Hi

Those prices quoted seem about right.
I believe that it can be done DIY, if you know what you are doing.
Take the relevant board out, post it off to repair agent, put board back in.
Cost about £80.
Not sure what skill level you would need.
Generally a good TV once this problem solved.
Search these forums for company that repairs board.

Nigel

Problem all solved

Anyone else who has the problem with the faulty Philips painter chip should (IMO) get in contact with Gareth through www.garethgregory.com - chip replaced and sent back by Special Delivery within 24 hours of receipt.

Gareth talked me through the removal of the PCB and sent full instructions back with the board as to how to adjust the geometry settings to suit. He even called to let me know the board had arrived safely after I'd sent it to him and again to let me know it was back in the post to me the day after.....he even apologised for not having managed to turn it round the same day !!

.....and who says good old fashioned customer service is a thing of the past ?

Thanks to Nig28 for pointing me towards previous posts of a similar nature

<NB - I have no commercial interest in the above - I am just a very, very satisfied customer and I think good service should be acknowledged>

Hi zoomer,

There will be a lot of gnashing teeth on this board from people who've ditched their Philips televisions because of that painter chip problem!

Since I joined about three years ago I have seen this chip often mentioned and for older tvs most people decided not to fork out £150.

Thank you for letting us know of a half price repair, you must be relieved. I have a Philips set too but with a five year guarantee, thank goodness.

[zoomer]

Originally Posted by Cynthia 7

Hi zoomer,

There will be a lot of gnashing teeth on this board from people who've ditched their Philips televisions because of that painter chip problem!

Since I joined about three years ago I have seen this chip often mentioned and for older tvs most people decided not to fork out £150.

Thank you for letting us know of a half price repair, you must be relieved. I have a Philips set too but with a five year guarantee, thank goodness.

Just generally pleased TBH - I have always liked the set (and more importantly my girlfriend likes the look of it ) - gives a good picture, decent sound etc etc

When I first identified the problem, I spoke to a few local repair shops, and was quoted anything from £200 - £250.....like you say, ditch the TV territory

After a bit more asking around, I got this down to about £150-£180 but with most repairers telling me I'd still be better off cutting my losses and getting a new set..........and then I spoke to Gareth ......QED

[GGTVBD]

Thanks for the praise!

We've done more Philips painter IC's over the last couple of years than I care to remember and haven't had to go back to one.

If you're not a complete idiot the board can easily be removed from the set and sent away for repair, just as 'zoomer' did. Re-fitting the board and setting up is also pretty straight forward and can be done in 20 minutes or so.

Once done, they are generally trouble free sets.

Please note - other companies offer a similar service - you do have a choice!

GG