Help with 36zp38 text problem

13-05-2005, 11:32 AM

Can anyone assist me in a problem i am having with this
tv which i have recently aquired.When i am using the
remote widescreen button to change screen size it
works but the text is scrambled. it is also the same
for volume and appears as a wavy line until it
settles. Although this is frustrating the main problem
is i cannot get teletext or the menu text to work
other than as interference/noise lines.The problem is
intermitant and is usualy ok when i switch on in the
morning but very quickly manifests itself if i change
screen size or increase /decrease volume and i seem to
loss all related text which degenerates into wavy
lines....am i missing something in the set up
everything else seems to work ok.As i said i can live
with the screen size/volumes as they still work but
without the menu and teletext i have my hands tied
......thanks in advance for your help....

spocktra · 13-05-2005, 3:03 PM

Phone your supplier.This could be a faulty text module ,that has plagued a few zp48 s .Its a simple swap once it has been diagnosed.

13-05-2005, 6:08 PM

Quote:

Originally Posted by spocktra

Phone your supplier.This could be a faulty text module ,that has plagued a few zp48 s .Its a simple swap once it has been

diagnosed.

nb tv is zp38 but i suppose it is the same generic family and same possible fault?????....i purchased this tv second hand ...so do i get a toshiba approved engineer???

13-05-2005, 9:26 PM

Hi, I am a service engineer and have repaired this fault with this text problem before. Email me seperatly and I could probably do the repair for you if you do not have warrenty or gaurentee. [Contact details removed by admin]

14-05-2005, 8:54 PM

TRICA sounds good i live in Greenock which is 22 miles from Glasgow...does the geography rule out paid assist??? as i have no waranty/guarantee

**Stuart Wright** · 14-05-2005, 9:15 PM

Quote:

Originally Posted by trica

Hi, I am a service engineer and have repaired this fault with this text problem before. Email me seperatly and I could probably do the repair for you if you do not have warrenty or gaurentee. [Contact details removed by admin]

I'd rather you didn't solicit business on the forums, please.

13-05-2005, 11:32 AM	#1
corlicboy Guest Posts: n/a	Help with 36zp38 text problem Advertisement Want to Advertise? Can anyone assist me in a problem i am having with this tv which i have recently aquired.When i am using the remote widescreen button to change screen size it works but the text is scrambled. it is also the same for volume and appears as a wavy line until it settles. Although this is frustrating the main problem is i cannot get teletext or the menu text to work other than as interference/noise lines.The problem is intermitant and is usualy ok when i switch on in the morning but very quickly manifests itself if i change screen size or increase /decrease volume and i seem to loss all related text which degenerates into wavy lines....am i missing something in the set up everything else seems to work ok.As i said i can live with the screen size/volumes as they still work but without the menu and teletext i have my hands tied ......thanks in advance for your help....
	Quote

13-05-2005, 9:26 PM	#4
trica Guest Posts: n/a	Hi, I am a service engineer and have repaired this fault with this text problem before. Email me seperatly and I could probably do the repair for you if you do not have warrenty or gaurentee. [Contact details removed by admin]
	Quote

14-05-2005, 8:54 PM	#5
corlicboy Guest Posts: n/a	TRICA sounds good i live in Greenock which is 22 miles from Glasgow...does the geography rule out paid assist??? as i have no waranty/guarantee
	Quote