[Heardy]

Hi All
I'm hopeing someone can help me out i've got problem with my Toshiba TV.
When it's been switched on after about 10 mins it switch's it's self back off again on to standby .Also sometime's when i switch it on it just stay's on standby and does'nt come on at all.
I seem to remember having the same fault about 2 year's ago and managed to get it repaired under waranty.Is this a common fault with this TV ? Also any idea's of how much to get it repaired as i'll have to pay for it this time
Any help would be apreciated
Cheers Jason

[Heardy]

I forgot to mention i had it repaired when it was just 2 year's old {under Guarantee ) and seeing as though it's got the same fault again would the part's that were replaced be Guaranteed ?

[JayCee]

Originally Posted by Heardy

I forgot to mention i had it repaired when it was just 2 year's old {under Guarantee ) and seeing as though it's got the same fault again would the part's that were replaced be Guaranteed ?

Most repairs carry a 90 day guarantee........even if the same parts have failed you would probably still have to pay the labour charge which would be more than the parts.
It could be a different fault causing the same symptoms so don't jump to conclusions.

[Heardy]

Originally Posted by JayCee

It could be a different fault causing the same symptoms so don't jump to conclusions.

Yeah true
I'm very dissapointed really as a £1200 tv should last longer than 3 years !!
I've phoned couple of place's about repairing it and nobody want's to know..

[red16v]

Hi, I think three years is a bit 'short' for a domestic tv set. Why don't you contact Toshiba's customer service helpline and explain the situation them - you may get some 'joy'. If not, ask them for a list of approved repair agents for your postal code ? let us know how you get on. Regards, yt.

[Heardy]

Originally Posted by red16v

Hi, I think three years is a bit 'short' for a domestic tv set. Why don't you contact Toshiba's customer service helpline and explain the situation them - you may get some 'joy'. If not, ask them for a list of approved repair agents for your postal code ? let us know how you get on. Regards, yt.

I think that's going to be my thing to do (contact toshiba).
When the engineer came out to repair it before he did say that this was the only problem they ever had with this set so it sound's like an inherent problem

My 32ZP18Q has just developed the same fault (2.5years old). I spoke to Toshiba Technical support and they advised me that Toshiba TV's have fault detection device installed that automatically turns the TV to standby when a fault is detected. They advised me to contact Customer Services because of the age of the TV. Customer Services require an Inspection Report from a Toshiba Service Engineer before they will assist - the problem is the report costs around £100, thats before any repair work. I've got a local TV repair guy looking at the set tonight - will keep you posted of any solutions. Dave

2nd April 2005
Seems like the problem is a faulty Teletext Card. This has been removed and now the TV works fine (obviously without teletext function).

[Heardy]

Just an update i've mannaged to get it fixed by a local repair guy .It cost me £95 inc part's and labour which i think is very reasonable apparently he replaced the PCB board or something and all's well

Hi I have the same model but the 36inch version my set developed the same fault (2.5 years old). I too have just had it repaired by a local tv repair shop same fault, same fix, and roughly the same cost to repair. I had a new teletext board fitted and just hope that it does not develop the same fault again. Maybe I too should have had it removed ???