AVForums

Our philosophy in our forums, reviews, podcasts and feature videos is to promote audio and visual excellence by gathering and sharing the best information and resources available.

Help

To begin please visit our help section »

Not a Member Yet?

It only takes a minute to start enjoying the benefits of AVForums membership, and it's free!

Member Log in

Instructions for Sony Smear Fix.

Post Reply
Old 02-02-2004, 12:29 PM   #1
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
Instructions for Sony Smear Fix.

This fix is for the Vertical Colour Registration fault on FX66, FQ70 & KP44PX2 Sony sets. It has been tested by a number of members and is 100% successful.
This is the fault which places the colour information slightly higher than the picture giving the impression of the colour smearing upwards. Its most obvious with red but does affect all colour.
If you have a set with this fault you will have noticed it, some of these models are however ok.

First a reminder for those that need it how to get your set into service mode.

Starting with the set in Stand By

Press i+ 5 VOL+ [] The final one is the teletext off button.

The set should now come on with TT displayed.
Press Menu
Scroll (with up/down arrows) to ScanRate
Press Right arrow to enter ScanRate menu
Display reads 00h
Press OK
Scroll down 100+ entries till you reach
VCRPRESCM
By use of Left/Right arrows change setting
From 1 to 0
Press Menu
Press 00
FIXED.

WARNING. Do not adjust anything else in this menu, there are settings here that if touched can disable your set.
Feel free to post your comments on the improvement to your picture.
Any queries please post, or PM me.

Mods Any chance of a sticky for this post.

Last edited by HowieC; 08-02-2004 at 8:04 PM.
  Quote
Old 02-02-2004, 8:33 PM   #2
New Member
Join Date: Dec 2002
Experience Points:
6,350, Level: 18
Points: 6,350, Level: 18 Points: 6,350, Level: 18 Points: 6,350, Level: 18
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 0, Got 0
Posts: 1
Those with Sony FQ70 and Freeview box select BBCi and look at the characters at the bottom of the screen; you should notice that the bottoms of the characters are grey producing a ghosting effect
Apply the fix suggested by HowieC the characters immediately become perfect color, if you then switch back again you will wonder how you lived with it for so long.


I wonder what else lurks in the service menu.

Great work..

Thamesgate.
  Quote
Old 02-02-2004, 10:29 PM   #3
Prominent Member
 
Radiohead's Avatar
Join Date: Dec 2001
Location: Amazingstoke
Experience Points:
15,086, Level: 29
Points: 15,086, Level: 29 Points: 15,086, Level: 29 Points: 15,086, Level: 29
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 327, Got 450
Posts: 4,212
Another very satified FQ70 owner here - the change was immediately obvious and makes the set just about perfect.

A big from me
  Quote
Old 05-02-2004, 12:32 PM   #4
pclarke
Guest
Posts: n/a
VERY pleased with my FQ70. It has excellent geometry and colours are just perfect now. I watched my friends Panasonic PD30 last night and although the pictures can be amazing they can also be disspointing. I prefer consistancy! The colour bleed is bad but once fixed gives a very sharp picture. Not sure why I put up with it for so long.

I think the FQ70 is a seriously under rated TV.

Thanks for the fix HowieC !!
  Quote
Old 05-02-2004, 3:30 PM   #5
Senior Member
 
Sami's Avatar
Join Date: Jan 2004
Location: Forest Hill, London
Experience Points:
7,569, Level: 20
Points: 7,569, Level: 20 Points: 7,569, Level: 20 Points: 7,569, Level: 20
Activity: 13.3%
Activity: 13.3% Activity: 13.3% Activity: 13.3%
Thanks: Gave 67, Got 62
Posts: 1,922
ok, so does this fix the problems that are highlighted in the review on this site?

I'm looking to get a new TV and was thinking about getting the 32FX68U is it more desireable to get the FQ70?
  Quote
Old 05-02-2004, 5:30 PM   #6
pclarke
Guest
Posts: n/a
it certainly does Sami. I think one review referred to it as the smear factor and it lost out on 5 stars because of this.

I had an FX68 before the FQ70 but found the line flicker excessive. Even my other half could not put up with it!

I beleive many people purchase the FX68 because of the lack of smear. However, this is no longer an issue. I can honestly say I do not see any 100hz side effects.

Go get one
  Quote
Old 06-02-2004, 9:43 AM   #7
Senior Member
 
Sami's Avatar
Join Date: Jan 2004
Location: Forest Hill, London
Experience Points:
7,569, Level: 20
Points: 7,569, Level: 20 Points: 7,569, Level: 20 Points: 7,569, Level: 20
Activity: 13.3%
Activity: 13.3% Activity: 13.3% Activity: 13.3%
Thanks: Gave 67, Got 62
Posts: 1,922
Quote:
Originally posted by pclarke
it certainly does Sami. I think one review referred to it as the smear factor and it lost out on 5 stars because of this.

I had an FX68 before the FQ70 but found the line flicker excessive. Even my other half could not put up with it!

I beleive many people purchase the FX68 because of the lack of smear. However, this is no longer an issue. I can honestly say I do not see any 100hz side effects.

Go get one
Sold!!!!

I take it the geometry etc is all ok as well yeah?

Cheers

Sami
  Quote
Old 06-02-2004, 11:38 AM   #8
pclarke
Guest
Posts: n/a
I have been through 6 tvs in the last year and the geometry is definately the best I have seen-very straight everywhere. Had to move the picture up slightly in the service menu but other than that pucker.

Are you going to get one? If so where from?
  Quote
Old 06-02-2004, 11:42 AM   #9
Senior Member
 
Sami's Avatar
Join Date: Jan 2004
Location: Forest Hill, London
Experience Points:
7,569, Level: 20
Points: 7,569, Level: 20 Points: 7,569, Level: 20 Points: 7,569, Level: 20
Activity: 13.3%
Activity: 13.3% Activity: 13.3% Activity: 13.3%
Thanks: Gave 67, Got 62
Posts: 1,922
Quote:
Originally posted by pclarke
I have been through 6 tvs in the last year and the geometry is definately the best I have seen-very straight everywhere. Had to move the picture up slightly in the service menu but other than that pucker.

Are you going to get one? If so where from?
I'm not too sure to be honest..... it's looking very likely that I am going to go for this one..... ws probs going to try and get a price match from JL.... cheapes online I've seen it with stand is about 845.....

am also looking into the Toshiba 32ZP38 and buying that on finance rather than credit card........ however i need to look at what the reviews are saying about it etc etc.

I'm basically looking to spend between £600 and £800 idealy, but if I can get an absolutely amazing TV for more then I will

Any suggestions?
  Quote
Old 06-02-2004, 2:46 PM   #10
Senior Member
 
Sami's Avatar
Join Date: Jan 2004
Location: Forest Hill, London
Experience Points:
7,569, Level: 20
Points: 7,569, Level: 20 Points: 7,569, Level: 20 Points: 7,569, Level: 20
Activity: 13.3%
Activity: 13.3% Activity: 13.3% Activity: 13.3%
Thanks: Gave 67, Got 62
Posts: 1,922
Does the FQ70U have a component input? Is it that important to have?

Also, I read earlier in these forums that there is a problem with the picture out of a PS2 (Gaming not DVD) something about it being very very fuzzy.....is this true as I would be using a PS2 on whichever TV I decide to buy.....

I tell you, this whole buying a new TV thing is very very confusing!!!!!!!!
  Quote
Old 07-02-2004, 1:24 PM   #11
sjw sjw is offline
Senior Member
Join Date: Feb 2003
Experience Points:
6,916, Level: 19
Points: 6,916, Level: 19 Points: 6,916, Level: 19 Points: 6,916, Level: 19
Activity: 1.9%
Activity: 1.9% Activity: 1.9% Activity: 1.9%
Thanks: Gave 49, Got 46
Posts: 1,156
Is this fix just for the sets mentioned?
Is the 32nx200 (digital TV) affected?

sjw
  Quote
Old 07-02-2004, 1:38 PM   #12
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
I don't think the nx200 needs the fix.
  Quote
Old 07-02-2004, 1:41 PM   #13
sjw sjw is offline
Senior Member
Join Date: Feb 2003
Experience Points:
6,916, Level: 19
Points: 6,916, Level: 19 Points: 6,916, Level: 19 Points: 6,916, Level: 19
Activity: 1.9%
Activity: 1.9% Activity: 1.9% Activity: 1.9%
Thanks: Gave 49, Got 46
Posts: 1,156
Thanks.

sjw
  Quote
Old 08-02-2004, 9:23 AM   #14
Member
Join Date: Apr 2002
Location: Poland
Experience Points:
4,063, Level: 15
Points: 4,063, Level: 15 Points: 4,063, Level: 15 Points: 4,063, Level: 15
Activity: 2.7%
Activity: 2.7% Activity: 2.7% Activity: 2.7%
Thanks: Gave 1, Got 1
Posts: 148
Does it ( fix ) work with KV-36FQ80 ?
  Quote
Old 08-02-2004, 10:46 AM   #15
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
Ernet,

Does your FQ80 have the same problem? There seems to be disagreement as to whether this model suffers from the vertical colour smear. If it does you could certainly try the fix, but I cannot confirm the menu system is the same as the FX66 & FQ70 my guess would be that it is basically similar.

Keep me informed.

HowieC
  Quote
Old 08-02-2004, 7:58 PM   #16
Member
Join Date: Feb 2001
Location: Kent
Experience Points:
4,986, Level: 16
Points: 4,986, Level: 16 Points: 4,986, Level: 16 Points: 4,986, Level: 16
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 3, Got 3
Posts: 93
HowieC... you are one in a million!!!

I've owned the KP44PX2 rear projection set since Nov 2002 and this has been bugging me like crazy! I've posted on these forums time and time again for info on this. I've ventured into the service menu and have never come up with the solution. You can imagine how visible this problem is on a 44" screen.

I've just done the changes and i finally have a perfect picture! I am so pleased... you wouldn't believe.

Thanks again
Pete.
  Quote
Old 08-02-2004, 8:02 PM   #17
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
Thanks for that Pete, I'll add the KP44PX2 to the list of sets on the original post.
  Quote
Old 09-02-2004, 7:56 AM   #18
Member
Join Date: Apr 2002
Location: Poland
Experience Points:
4,063, Level: 15
Points: 4,063, Level: 15 Points: 4,063, Level: 15 Points: 4,063, Level: 15
Activity: 2.7%
Activity: 2.7% Activity: 2.7% Activity: 2.7%
Thanks: Gave 1, Got 1
Posts: 148
Hi HowieC,
... mine not.But my friend mentioned sth. like this. That's why I asked. Thanks for reply.
  Quote
Old 10-02-2004, 12:19 PM   #19
rakeshm
Guest
Posts: n/a
dx150

Hi does this fix work with the dx150u?
  Quote
Old 10-02-2004, 12:50 PM   #20
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
Wasn't aware the dx150 had the same fault.
  Quote
Old 10-02-2004, 2:37 PM   #21
rakeshm
Guest
Posts: n/a
colour bleed - yeah i sometimes see the reds over the lines... and v pixelly on occasion. Also i get a purple hue in the corner once in a while - there are speakers there but are magnetically shielded. I have to switch off and on to get rid of the purple tinge
  Quote
Old 10-02-2004, 2:55 PM   #22
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
The fault is specifically the colour being slightly higher than the B&W information. Its a permenant condition and very obvious if you have it. If you think you have, then try the fix and let me have some feedback.
  Quote
Old 10-02-2004, 2:58 PM   #23
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
Feedback

Hi All

Lots of readers for this post, how about some more feedback if you have applied my fix.
  Quote
Old 10-02-2004, 5:40 PM   #24
Lancia
Guest
Posts: n/a
I've got the KP44DX2 and have slight blue showing around the edges of white text etc... Nothing too bad & have just had an engineer out to look at it & the geometry.
He made it better, making it more central but could not get rid of the blueness completely - do you think this will work with my problem?

Thanks
  Quote
Old 10-02-2004, 5:49 PM   #25
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
'Fraid not.
  Quote
Old 11-02-2004, 1:47 PM   #26
J.P
Guest
Posts: n/a
First I have to thank you HowieC
I have FQ70 and I had problems with color smearing and after I did what you adviced my problems were solved

TV repairmen came to check my tv few months ago due to color smearing and he said that there was nothing he could do about it.

Thank you once again
  Quote
Old 12-02-2004, 10:42 AM   #27
metal82
Guest
Posts: n/a
The fix works!!

HowieC: First of all.... you should send an e-mail to Sony with this "fix". Tell them that they should change that setting to zero (0) as standard.

The fix worked excellent!! How did you get to the solution that you had to change THAT setting!?? Do you have the servicemanual to the TV?

If you could solve that problem, maybe you know how to fix horizontal colour smear??
I can se that the colour are a little to much at the right side of the actual object. Do you have any idea??

Thanks for the help!

Peter
  Quote
Old 12-02-2004, 10:58 AM   #28
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
Metal82

The horizontal 'smear' is corrected by adjustment to the delay line timing. However the adjustment is quite course and what tends to happen is it will change a right smear to a left one. For some reason the horizontal error is less noticable anyway.
As to how I found the fix, well a colleague and I who are both in the TV industry 'aquired' after much hunting some factory set up info (in spanish) which gave us a clue as to where in the service menu the relevent adjustments might be, it was then a couple of hours of trial and error and bingo!
Sony by the way still insist that the fault is a 'feature' of the chassis and not correctable. I might let them know I have a fix, but I'm damned if I'll just hand it to them.

HowieC
  Quote
Old 13-02-2004, 11:39 PM   #29
Matlock
Guest
Posts: n/a
Smile

HowieC,

Thanks for preserving my sanity- my KV32FQ70U is so bad, smear-wise that I was going to demand a refund - which is a shame as it is absolutely fantastic in every other respect (give or take a bit of foliage flicker!). I'm getting the engineer out to do mine though as it's only a month old........could be an interesting visit

And Sami - the said same set is awesome on PS2 games (though I'm using the front RGB as I'm not sure the stand could support the weight if I permanently connected up to the rear scart)- Medal of Honour or Formula One 2003 on DolbyV are very impressive, for example!
  Quote
Old 14-02-2004, 10:15 AM   #30
Member
 
HowieC's Avatar
Join Date: Jun 2002
Location: London
Experience Points:
5,813, Level: 18
Points: 5,813, Level: 18 Points: 5,813, Level: 18 Points: 5,813, Level: 18
Activity: 0.4%
Activity: 0.4% Activity: 0.4% Activity: 0.4%
Thanks: Gave 0, Got 4
Posts: 249
Matlock,

Why not do it yourself? My experience is that the majority of so called engineers don't even know how to access the service menus, and I'd feel quite nervous letting them loose in the service modes. Seems a shame to give the guy information that Sony says doesn't exist.
Its your choice of course, but 5 mins work will improve your set 100%.
I can assure you that there are no warranty implications.
If you are nervous of doing it yourself I can offer a service that a few others have taken up, a talk-you-through it service. PM me and I'll get in touch.
The talk-you-through service is open to all, just PM me.

HowieC
  Quote
Post Reply



Thread information and display options
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off