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Microsoft admits scale of Xbox 360 RROD problem, extends warranty

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Old 06-07-2007, 8:30 AM   #1
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Post Microsoft admits scale of Xbox 360 RROD problem, extends warranty

After months of denial, Microsoft has come clean about the appalling levels of failure for its Xbox 360 console, pledging more than a billion dollars to fix the problem. Half of this will be used to extend its hardware warranty to three years, with the rest going to the cost of repairs. Robbie Bach, president [...]
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Old 06-07-2007, 4:55 PM   #2
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Re: Microsoft admits scale of Xbox 360 RROD problem, extends warranty

"If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the 360 free of charge, including shipping, for three years from the console’s purchase date."

I wonder if this applies to UK owners too.
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Old 10-07-2007, 2:40 AM   #3
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Re: Microsoft admits scale of Xbox 360 RROD problem, extends warranty

nope, europe only gets 2 years, because we clearly aren't as important to microsoft, despite no doubt paying more for our 360s.

theres no way they are spending a billion $ on this, thats utter marketing BS, it costs almost nothing to actually fix. They've known about this problem for a *long* time, and that its a fault with their design, and done jack all.

atleast moving in the right direction however..
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Old 13-07-2007, 12:01 PM   #4
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Re: Microsoft admits scale of Xbox 360 RROD problem, extends warranty

I cant really say that, that helps those of us that have non-redlight related hardware failers.

I would have thought they would extend it for all harware problems

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