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SB Duet Controller won't charge - help?

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Old 11-11-2009, 9:03 PM   #1
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SB Duet Controller won't charge - help?

Any one else have trouble with the Duet charging the controller handset
I have a SB Duet.
I like the Duet but I have ongoing trouble with the power supply charging the controller handset.
I think that quite often the battery pins dont connect thru to their contacts in the battery case and/or the controller pins don't connect thru to the charging socket.

Anyone else experience similar problems with SB Duet? any advice please welcome?
BB
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Old 13-11-2009, 9:55 AM   #2
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Re: SB Duet Controller won't charge - help?

Quote:
Originally Posted by BadgerB View Post
Any one else have trouble with the Duet charging the controller handset
I have a SB Duet.
I like the Duet but I have ongoing trouble with the power supply charging the controller handset.
I think that quite often the battery pins dont connect thru to their contacts in the battery case and/or the controller pins don't connect thru to the charging socket.

Anyone else experience similar problems with SB Duet? any advice please welcome?
BB
Yes, I have the same problem & it is very common.

Many threads about it here Squeezebox Duet - Squeezebox : Community : Forums.

At the moment my solution is as many others, put a piece of card behind it to force it forwards, so that it charges. This is not ideal, but the other ways are: get a replacement charger or take it apart to fix the contacts.
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BadgerB (18-11-2009)
Old 18-11-2009, 11:08 AM   #3
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Re: SB Duet Controller won't charge - help?

thanks for that one sparrow,

I contacted Logitech support and on 2nd attempt got email from someone sensible.
They advised me to return the controller to supplier (Richer S) for a replacement. After reading the forum I think I need a new controller, battery and charger!

BB

Last edited by BadgerB; 18-11-2009 at 11:08 AM. Reason: fix typo
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