We've been having terrible trouble with the phones, internet and sky, lately. Will try and give a best account as possible of the situation, but we're just sick of Sky's bodge-job fixes.
Overview
Internet: AOL, with a purchased D-Link Router
Sky: Multiroom; Sky+ and Sky HD
Phone: Sky Talk; Main phone and an extension phone
The trouble we're having is that something keeps knocking off the telehpone - whether it be: dead - no dialling tone; "please hang up and try again" message, ad infinum; a crackily noise; or a dialling out tone, bringing up dreadful memories of dial-up internet.
We're pretty sure the problem is Sky, although our configuration is complicated and we'd appreciate it if any set-up experts could tell us if we have everything set-up correctly.
Set-up Overview
We're set up on three floors with telephone lines, all of which are set up complicatedly! Here goes...
On the
first floor, we have the BT/Main Telephone Box. This is connected to a three way telephone socket adapter.
This adapter has two connections going into it:
i) In the first socket, is a filter.
ii) In the second socket, is nothing.
iii) In the third socket, is our main telephone handset.
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The
filter has two things connected:
i) In the DSL socket, is the router.
ii) In the Phone socket, is an extension line running to the
second floor.
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On the
second flooris where things get a little more complicated.
The extension line running from the
first floor is connected to a filter, through a simple socket.
The
filter has one connection:
i) The one connection is another extension adaptor, that's wire runs to another socket on the
second floor.
ii)Into the extension adaptor shown in the image above, there is a connection from a second telephone handset. This is a cordless telephone, if that matters.
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The extension adaptor, above, runs to
an extension box/housing, also on the
second floor. It connects directly into the extension box/housing, as shown in the image.
Into the etension adaptor another extension adaptor (the black-wired one on the picture) - this actually runs from the multiroom Sky+ box on the
first floor.
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The extension box/housing shown above actually runs up stairs to the loft conversion, and the
third floor. On this floor is the Sky HD box - the main box in Sky's eyes, for multiroom purposes.
This box connects to Sky via an
adaptor. The adaptor on the left of the picture is the other end of the extension box/housing from the
second floor. This connects to an extension adaptor (on the right, in the image) which connects into the back of the Sky HD Box.
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Hopefully that covers the set-up - I think my brain died a little trying to figure out the configuration and shutdown completely by the time I came to write it up on here - hopefully the aid of pictures can help!
For the phone-line/sky/internet savvy users, does anything look as if it should be problematic in that set-up? Are the filters in the right places and so on?
Please help!
Thanks in advance!
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