As Logiciel says persistance pays, i was first offered the 1TB box for £164!!!!

then called back at a later date still offered the box with a £60 install and the box of £164


, asked to go to cancellations/Retentions.
Finally paid £99 for the box engineer coming wed to replace my 500gb, I keep the original. which is about 7-8 months old after getting a free replacement for my Thomson box. Oh forgot to metion that i have received the HD subs FREE for 1 year therefore i am out of pocket intially but gain over the year .( unless the HD subs become free to everyone in that year)