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30-08-2008, 1:28 PM
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#1 (permalink)
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Join Date: Jan 2007 Location: Edinburgh
Posts: 324
Thanks: Gave 171, Got 77 | Help - end of my tether with Thomson box
Hi All, advice required please.
Thomson HD box is not powering down about 5 times per day. Its driving me crazy. 
I bought the box from an online retailer and its now out of warranty.
Will sky do anything for me?
Does anyone have a good contact number for Sky? Im not continuing to pay for something that doesnt work properly. My recordings are failing all over the place aswell. 
Thanks
Paul
__________________ Sammy 40" & 37" LCD's, Sammy HTA710 Receiver, Amp & Sub with 6:1 surround Sound, Sky HD, HTPC with 1.5tb HD's, LG GGC H20L Blu Ray & HD-DVD Roms, Nvidea 8600GT HDMI, Xbox 360 (Bust ) | 
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30-08-2008, 1:34 PM
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#2 (permalink)
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Join Date: Jan 2007
Posts: 260
Thanks: Gave 4, Got 11 | Re: Help - end of my tether with Thomson box
Quote:
Originally Posted by Paul_HDLover  Hi All, advice required please.
Thomson HD box is not powering down about 5 times per day. Its driving me crazy.
I bought the box from an online retailer and its now out of warranty.
Will sky do anything for me?
Does anyone have a good contact number for Sky? Im not continuing to pay for something that doesnt work properly. My recordings are failing all over the place aswell.
Thanks
Paul | Did you mean to say not powering down???
If this is your problem turn it off at the mains!
Try and do a forced update aswell that will help if you don't have the latest.
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30-08-2008, 1:44 PM
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#3 (permalink)
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Join Date: Jan 2007 Location: Edinburgh
Posts: 324
Thanks: Gave 171, Got 77 | Re: Help - end of my tether with Thomson box
Typo, meant to say now powering down 5 times a day. Last night the bird was watching big brother:
This is what happened.
'Big brother house, this is Davina. Your live on Channel 4 please do not swear. The lines are now closed and the votes counted and i can now reveal that the 11th housemate to be evicted from the big brother house is..................Click POWER DOWN.'
Not a happy house last night.
__________________ Sammy 40" & 37" LCD's, Sammy HTA710 Receiver, Amp & Sub with 6:1 surround Sound, Sky HD, HTPC with 1.5tb HD's, LG GGC H20L Blu Ray & HD-DVD Roms, Nvidea 8600GT HDMI, Xbox 360 (Bust ) | |
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30-08-2008, 1:48 PM
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#4 (permalink)
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Join Date: Feb 2008
Posts: 1,054
Thanks: Gave 63, Got 85 | Re: Help - end of my tether with Thomson box
What do you mean by on-line retailer? Was it ebay?
Sounds to me like a faulty psu or problems with overheating.
Well give sky a call they will charge you £65/€100 and replace it with a refurb unit.
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30-08-2008, 1:49 PM
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#5 (permalink)
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Join Date: Jan 2007 Location: Edinburgh
Posts: 324
Thanks: Gave 171, Got 77 | Re: Help - end of my tether with Thomson box
Quote:
Originally Posted by muffins What do you mean by on-line retailer? Was it ebay?
Sounds to me like a faulty psu or problems with overheating.
Well give sky a call they will charge you £65/€100 and replace it with a refurb unit. | not ebay, satbuyer.co.uk
i dont want a refurb thomson box. At the moment id rather have a pace sky + box and bim HD until they have a reliable digibox to go with it.
__________________ Sammy 40" & 37" LCD's, Sammy HTA710 Receiver, Amp & Sub with 6:1 surround Sound, Sky HD, HTPC with 1.5tb HD's, LG GGC H20L Blu Ray & HD-DVD Roms, Nvidea 8600GT HDMI, Xbox 360 (Bust ) | |
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30-08-2008, 9:42 PM
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#6 (permalink)
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Join Date: Nov 2007
Posts: 516
Thanks: Gave 2, Got 20 | Re: Help - end of my tether with Thomson box
Quote:
Originally Posted by Paul_HDLover Typo, meant to say now powering down 5 times a day. Last night the bird was watching big brother:
This is what happened.
'Big brother house, this is Davina. Your live on Channel 4 please do not swear. The lines are now closed and the votes counted and i can now reveal that the 11th housemate to be evicted from the big brother house is..................Click POWER DOWN.'
Not a happy house last night. | Thomson box actually did you a favour there. LoL
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PSN ID : Arthur-Hucksake
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30-08-2008, 10:48 PM
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#7 (permalink)
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Join Date: Mar 2006
Posts: 405
Thanks: Gave 77, Got 88 | Re: Help - end of my tether with Thomson box
Quote:
Originally Posted by Paul_HDLover i dont want a refurb thomson box. At the moment id rather have a pace sky + box and bim HD until they have a reliable digibox to go with it. | Hmm I know what you mean - my Pace Sky+ box was very reliable, my Thomson box is a bit buggy to say the least. I think I would not go back to a SD box though, I'd give a refurb a try.
I can imagine many of the problems with the thomson boxes (and possibly yours) are due to the crap PSU (capacitors), hopefully the refurbs have upgraded PSUs.
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