[garycurry]

hi. i have had sky plus for over a year and wouldl ike to upgrade to HD for the new series of lost, 24, battlestar etc. the best offer i can see is £99 for the box plus £60 installation with £15 credit, would this make it £144 in total plus the extra £9.75 a month?

can anyone explain why for a new customer the installation is £30 and an exisitng customer pays double that? i dont understand that all.

but on a positive note has anyone seen the above shows in HD is it worth watching them in HD.

[-Ad-]

Check out the bigger multiple page thread where people are posting how they have hagled sky down.

Yo need to get through to retentions and threaten to cancel because of:

- Got a HDTV now watching lots of blu-rays......
- Tempted by the non-monthly fee of Freesat.
- Hard times for money in this economic climate, trimming back spending.

Just be polite and haggle a bit, and a number of people have got it down to £99 inc installation for the upgrade to HD, which is pretty good value. If you are lucky with the person you get on the line and are good at haggling, ~£50-60 seems to be possible on rare occassions.

[GasDad]

Originally Posted by garycurry

hi. i have had sky plus for over a year and wouldl ike to upgrade to HD for the new series of lost, 24, battlestar etc. the best offer i can see is £99 for the box plus £60 installation with £15 credit, would this make it £144 in total plus the extra £9.75 a month?

can anyone explain why for a new customer the installation is £30 and an exisitng customer pays double that? i dont understand that all.

Because we were all new customers once..... and like most businesses sky offers incentives to new customers.

Try haggling with them.

but on a positive note has anyone seen the above shows in HD is it worth watching them in HD.

YES. - the sound in particular made a real difference to the previous 24.

[funkyspider]

Originally Posted by garycurry

can anyone explain why for a new customer the installation is £30 and an exisitng customer pays double that? i dont understand that all.

The same reason why virtually every annual service contract type company give new customers introductory offers, once they've got you as a customer their hard work is over.

http://www.avforums.com/forums/sky-h...cellation.html

Also the discount they are willing to give you firstly seems very dependant who you talk to, some agents are happy to do a deal, others don't give a toss. Secondly how much money you are paying for you monthly contract. The cheap 20quid or so they don't seem to want to budge unless you start taking movies and sport.

[garycurry]

thanks fo your advice guys. i dont watch sport or movies as i get the movies on blu ray and watch them on ps3. so i really only want it for discovery hd bbc hd and sky one hd. i will ring tonight and see what deal i can get if any!!!!

[garycurry]

i took the plunge and ordered hd. i phoned but they would not move an inch when i said i was going to virgin, they just said that virgin only has one channel. so its getting installed on 6th feb, that was earliest date i could get. £99 for box plus £60 for installation.

[peterace]

Two weeks ago I tried to order a Sky HD upgrade on Sky's website. The price was £99 + £60 install. There was an offer of a £15 credit on my account if I ordered online so I was happy with that.

The website didn't accept my order so I called up hoping to get them to match the offer over the phone. Without even haggling the operator offered me the upgrade for only £49 + £60 install, AND the £15 credit, even though I'd already told her it was £99 etc. on the website!

Obviously I was happy with that, but Sky's pricing policy is bizarre. Judging from what people here say it almost seems different for each operator!