[gfc]

Anyone have problems with their Sky account since signing up for Sky HD?

Tried setting up for Sky by mobile but there seems to be a problem with my account, i.e. card not active, i only have a normal Sky box and not signed up to any Sky Sports or Movie channels.

Sky say they're investigating ( over a week now) and its now stopping me from ordering Sky Box Office or Prem Plus games.

[GeoffWork]

Their accounting is hopeless, you will wait forever!

[fredrick2513]

I dont know if its the same problem you have but not long after getting sky HD ... (they screwed up the account then big time..no recording for 2 weeks and no HD) I find I am unable to log onto my sky.com account online, I have not been able to access it for a few months now, and I've spent altogether hours on the phone waiting and getting "We know there is a problem, we are trying to fix it and we do not know when this will be fixed" I am just short of being rude to them but I know its only customer services that I am speaking to. what I dont understand is how it can take so long for the fault with the account to get fixed.. well. all I need to say is its Sky!