[KnightWolf]

this started yesterday, we have the sky phone line pluged into a 2 into 1 socket with the phone, but when my mum tried to make a phone call the line seemed to be dead so i checked the sky system test, that said phone line not connected, now to cut a long story short the phone works if we unplug the sky phone line, but if we plug the sky phone line direct to wall socket it says phone line busy in the sky system test, anyone else had this problem?.

[stockyvillage]

have you got b/band

[KnightWolf]

Originally Posted by stockyvillage

have you got b/band

yes but it's ntl cable, the phone line is BT

[stockyvillage]

do the cables run side by side or one on top of the other in the house

Are you sure the phone line is plugged in to the phone socket on the back of the sky box, if its plugged in to the ethernet socket it could cause the problem you are describing.

[KnightWolf]

Originally Posted by Padi

Are you sure the phone line is plugged in to the phone socket on the back of the sky box, if its plugged in to the ethernet socket it could cause the problem you are describing.

yes it's plugged in and has been working fine for the last two weeks.

[KnightWolf]

problem solved, it was the phone extension lead to the sky box doing it, dodgy connector.