sky by broadband

[jinky32]

Hi Guys,

I recently signed up for this service, and everything is running ok except that my norton anitvirus/firewall pops up with permission requests constantly (and i mean literally after one click to accept another pops up) for kontiki delivery manager.

I've been into my firewall settings and both kontiki delivery manager and sky by broadband are set to 'permit all', yet i am stillgetting these request - it's driving me up the wall!

Anyone have the same problem or know how I can resolve it?

Ta!

[vigalent]

Is it true this system is based on a P2P network?

If so, I think I will stay well clear of it.

[jinky32]

hmm, dunno. seems to me like you just download the content you want direct from sky.

[strontium]

Yes it is based on a p2p system, provided by kontiki.

[Vonzack]

It's a b*sterd to remove as well, when you uninstall through 'Add/Remove Programs' it only takes off the Sky front end and leaves the Kontiki services hanging around.

V.Poor

[vigalent]

Originally Posted by Vonzack

It's a b*sterd to remove as well, when you uninstall through 'Add/Remove Programs' it only takes off the Sky front end and leaves the Kontiki services hanging around.

V.Poor

Arrgh, exactly what I was afraid of

[jinky32]

the swines! How can I remove it then? Will it have to be through the registry or just delete from porgramme folder?

[STOWITBELOW]

For what its worth, Im happy with the service, & my pop up blockers have worked fine (Ive had no pop ups nor repeated warnings) It seems a little slow though.

[Vonzack]

Yep, you'll have to trawl through the registry to remove it.

Look in Services, there will be a KService and something else starting with K..., can't remember now. Open the registry editor and search and remove every key that has a reference to them. There are also two folders created, one for the service and one ofr the content, you'll need to get both of them.

If you search on google for Kontiki, you can get some more info about it which will aid removal.

STOWITBELOW: The service itself is good I guess, I would have liked better quality video (higher resolution) but it's free to subscribers. The issue I have is that the sky install, puts software onto your PC that hasn't got a removal script. Major no no

[jinky32]

cheers. if i went for a system restore would that do the trick?

[STOWITBELOW]

I agree Vonzack, the point I was making is as it works Im not currently planning to remove it so it doesn't matter. If it didn't & as you say proves difficult to remove I too would be p****d off.

[jinky32]

well i'm ******ed off! i just put in a foi to sky about the use of kontiki in skybybroadband and where it and its components are located in the registry. probly a bit ott on my behalf but i was annoyed! (and i've never done an foi before!).
still would like to know if a system restore will sort the issue

[STOWITBELOW]

I believe System restore will help................but & I'm not sure.

If you do a system restore to a point before you installed sky by broadband, it will remove any references to it, however it will not remove the downloads, as these are not system changes. Give it a go it should not be a problem for you.

Cr33p

[Billy69]

Originally Posted by jinky32

well i'm ******ed off! i just put in a foi to sky about the use of kontiki in skybybroadband and where it and its components are located in the registry. probly a bit ott on my behalf but i was annoyed! (and i've never done an foi before!).
still would like to know if a system restore will sort the issue

Erm. Do you mean Freedom Of Information Request? If so, they will probably ignore you. FOI requests only have relevence when sent to public bodies, not trading companies.