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Sky Broadband/Talk Early Termination Fees

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Old 04-09-2010, 1:47 PM   #1
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Sky Broadband/Talk Early Termination Fees

I am moving into a rented student house this weekend (for 9 months) and will need broadband. From investigations, our house has a BT socket installed, but it is not active. So, one of the options to avoid the £128 BT activation charge (or an 18 month BT contract) is to go with Sky Talk and Sky (Unlimited) broadband.

Does anybody know whether they charge an early termination fee, or would it just be the remaining 3 months line rental/broadband costs? I have tried searching but not had much luck finding an answer, and from calling up Sky, the guy didn't seem to know.

Any advice appreciated! Otherwise, any other possible solutions would be appreciated (not going with Virgin again!)
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Old 11-09-2010, 5:08 PM   #2
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Sky Terms can be found here >

http://www.sky.com/shop/terms-conditions/broadband/

Quote:
11. How long your Contract lasts
(a) This Contract cannot end during the first 12 calendar months from your Activation Date (“Minimum Term”) unless you, we or SHS have a right to do so under this Condition 11. After the Minimum Term, this Contract will continue until either you or we end it in a way set out in this Condition 11. During your Minimum Term, unless we agree otherwise, you cannot downgrade your chosen Product unless Conditions 1(f), 5(b)(b) or 7(c), (d), or (e) apply or you downgrade as allowed under our Usage Policies after you have been automatically upgraded under that policy.
(b) You will have to pay us an early termination charge if this Contract ends before the end of the Minimum Term unless:
a. You have a right to end it under Condition 11(c) of this Contract; or
b. You are exercising your right to cancel as set out in ‘Your Rights to Cancel Sky Broadband’ (see below); or
c. You end your Sky digital Subscription Contract (during or after its minimum term):
i. for one of the reasons set out in conditions 11(a)(i) to (iv) of your Sky digital Subscription Contract; or
ii. because your Sky digital subscription payment has increased by more than the limits set out in Conditions 2(c)(i) or (ii) of your Sky digital Subscription Contract, by giving us one calendar’s month notice; or
iii. because a Sky group company has broken a condition of your Sky digital Subscription Contract, by giving us seven days' notice; or
iv. in accordance with the rights set out in “Your Rights to Cancel” in your Sky Contracts Booklet,
(in each case this Contract will automatically end at the same time).
I am due to try and do this as I have about 3 months left and I need to move. (A long story) I will let you know what happens and what they want to charge me.
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Old 12-09-2010, 3:55 PM   #3
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Thanks for the response, let me know how it goes.

From a lot of searching, I didn't find any definite answers, but I got the impression that it would just be the remaining months line rental/bb charge.

We've signed up for it anyway, can't be installed any earlier than the 29th because Openreach need to be called out, so it looks like I'll be surviving on my iPhone, or taking my laptop into uni (which is a 30min walk!)
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Thanks from:
pixelpixel (12-09-2010)
Old 15-09-2010, 11:14 AM   #4
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I was out on contractual period for Sky TV, Talk and BB when I moved into a rented house back in May.
I was trying to live with BB dongles and mobile phones, but the service was terrible.
So I spoke to Sky and had Talk and BB installed, under the understanding that I could move it all to my new house around September time. This was all installed fine in 2 weeks.
Now moving to the new house it is a nightmare. All 3 services ordered on 1/9/10. Dish and TV all working by 5th.
Estimated Talk date is 28/9 and I have now been told the BB won't be for 2 weeks after that. Originally I was told I would have Talk and BB 2 weeks after the final cancellation of the old Talk line, which was the 7th.
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