[mark1080p]

Hi,

I cant add my funds to my PSN Account

I put in my details and comes back with the site is "under maintenance"

Any ideas why? and when adding funds will be available again?

Thanks

[jabintendo]

This is the website i used to add my funds https://store.playstation.com/login.gvm (access through your pc)

[mark1080p]

many thanks, that worked succesfully!

PS3 networkadding funds seems to be "always" under site maintenance

[Dr. Squash]

I have had this "cannot add funds" message tonight, though without the "site maintenance" explanation. I tried re-entering my credit card info on the PC site but this was rejected also, and after a few attempts I was told I couldn't try again.

I know for sure the details were correct - I'd used them half an hour earlier for a successful online transaction. Also, creditworthiness is not an issue. If its a format problem, Sony give you no information about this.

Its annoying that I cannot buy games unavailable in shops for my grandson. More seriously, it is extremely worrying that Sony's credit card processing is faulty. If I find I cannot use my credit card tomorrow because of Sony I shall take the matter further, to court if necessary.

I had this problem too with using my debit card. You have to put in a start date even if there isn't one on the card, i just put a rough guess when i got the card in and it worked first time.

[cols]

I'm also having this problem - does anyone have an email for ps network or something so we can query it? It seems it's going on all the time since 2.5 / 2.52 and nothing's being done about it!

[cols]

Originally Posted by jabintendo

This is the website i used to add my funds https://store.playstation.com/login.gvm (access through your pc)

no pc access, it doesn't work from ps3 browser unfortunately!
it's annoying not being able to use the psn store... Don't they want my money?!

[Dr. Squash]

Thanks all

The definitive solution, having phoned the bank, is to enter card details exactly as they appear on your card bill, not as they appear on your card.
E.G. In my case, the name on the card is "Mr. X. XXXX.", but the name on the bill is "Mr <FORENAME> <SURNAME>".
Some sites don't require this, but Sony does.
I was annoyed when I posted my last message, but I now applaud Sony for taking extra security steps

[cols]

Originally Posted by Stegee

I had this problem too with using my debit card. You have to put in a start date even if there isn't one on the card, i just put a rough guess when i got the card in and it worked first time.

Originally Posted by Dr. Squash

Thanks all

The definitive solution, having phoned the bank, is to enter card details exactly as they appear on your card bill, not as they appear on your card.
E.G. In my case, the name on the card is "Mr. X. XXXX.", but the name on the bill is "Mr <FORENAME> <SURNAME>".
Some sites don't require this, but Sony does.
I was annoyed when I posted my last message, but I now applaud Sony for taking extra security steps

thanks guys, i did both of these and it worked
although i can't say for sure whether it was one, the other, or both that fixed it!