Anyone had problems getting onto the PSN this weeikend?

Jon Weaver · 10-05-2009, 10:13 AM

Last week I changed my router and am now looking for problems....

Yesturday (Sat 9th May) and today I have had prolbems getting into the PSN. Where as I normally switch on and get logged in, this weekend its been timing out.

Today is worse than yesterday... I had to try 3 or 4 times to get logged in.

Is this a problem at my end, or has there been problems with the PSN this weekend?

Jon

*phairplay* · 10-05-2009, 10:19 AM

are you getting a DSN error?

Jon Weaver · 10-05-2009, 10:35 AM

No.. I am just getting a timeout!!

Everything else seems fine.. BUt its just the connection to PSN which doesn't seem right.

Once I am in, it seems fine. I am playing COD5 now and have 4-5 bars!!

*phairplay* · 10-05-2009, 10:39 AM

if your router is fine then it could be just a glitch

are you wired or wireless

Jon Weaver · 10-05-2009, 12:49 PM

Quote:

Originally Posted by phairplay

if your router is fine then it could be just a glitch

are you wired or wireless

Maybe a glitch.. But its been so unstable (compared to the last 12 months with my old router) that if its not a problem for everyone, it must be something at my end.

I am currently Wired.. I used to be Wireless but after buying a Slingbox I ran a cable to my living room and am now running over a cable, rather than WiFi!

Jon

Jon Weaver · 12-05-2009, 9:46 AM

Incase anyone else finds this post and has the same problems.. It was DNS (well predeicted phairday)...

I started to think that it was the latest firmware that I had just put on my router (4.01.40), but since I only had been using the Netgear for a few days before this, it was inconclusive.. But I went back to 4.01.06 never the less and it was immediatly better.

But the next day, the problem returned.. And believe me, I tried everything.. Wireless,Wired, DMZ, uPnP, Manual Ports etc.. And in the end, the only conclusion was that it was a problem with the router (or perhaps my ISP, although that was unlikely as I had have over a year of trouble free service with my old Thompson router).

After playing around some more, I found that the symptoms were that when you login for the first time (Whether that was after switching on, or logging out) it would take ages to connect.. I could reproduce the problem by switching between my UK and US PSN accounts...

But then I noticed that occasionally (perhaps 1 in 5 times) I would get a pop up in the top right corner, talking about DNS.. So as an experiement, I added the "OpenDNS" IP addresses (208.67.222.222 and 208.67.220.220) to the DNS config of the PS3 and it immediatly worked the 1st time.. And the 2nd.. And the 3rd.. Infact, it now works as it did before.

Clearly, there is a DNS problem with the Netgear.. Using the Router itself as the DNS server, does not seem to work for PSN... Whether this is just a timing issue, or an outright bug, I can't tell.. But I am happy to leave it like this.

I hope this helps someone.

Jon

sykotik · 12-05-2009, 10:29 AM

sound's like a little problem i had a few days ago
a mate was using his ipod touch at the same time as i was trying to login ...but wouln't let me time afte time ....untill he/mate turn off the ipod
i was then able to login

as soon as he turn it back on i lost connection

but
thanks to phairplay and the same IP code
it now works fine all the time

ISP sky
ROUTER netgear

andrew

shakakak · 13-05-2009, 12:00 PM

I am continously having problems with this DNS error message

Could anyone give me a step by step guiding to fixing this please?!?!??!

Uridium · 13-05-2009, 1:26 PM

Quote:

Originally Posted by shakakak

I am continously having problems with this DNS error message

Could anyone give me a step by step guiding to fixing this please?!?!??!

It's pretty simple.... as per this manual page go through until you reach DNS settings, change from automatic to manual and use the two IP Addresses at the bottom right of this page

Jon Weaver · 14-05-2009, 11:05 PM

Turns out that it wasn't the DNS after all.. Bottom line is that I need to reboot the router every day.

After I fix the problems and then leave it for 24 hours, the problem comes back.. Interestingly, whilst its in this state (Where it won't connect to PSN) I can surf using the PS3 browser, run a speed test (which gives the correct results) and I can also access my router using my Touch or Laptop.

But I have difficulties connecting to the PSN.. And today even when I got conneted, I couldn't get a game in COD and Warhawk.

I rebooted the router (Again) and immediatly it was fine again.

Luckily I work in the industry, so I picked up a brand new DG834G today (this time a V4).. I hoped it would solve my problem and after installing it, I was hopeful.. But when I tried to get a game in COD, it would stall at "Setting Up Game...."! I managed to get past this a few times, by leaving it for 5-10 mins, but when the game is playing, its really 'glitchy'.

I know from experince that this is a port problem.. But I have my PS3 in the DMZ so this shouldn't be a problem.. Either way, I added the ports manually and also enabled uPnP (And verified that the ports were being opened) and I still had the problem.

In the end, I went back to the V3 and it working perfectly.. But only for now.

It looks like I am either going to have to live with the V3, but reboot it every day, or get myself a different make... Or I guess, my only other option is to go back to my Thompson!!

Surely I can't be the only one using a Netgear DG834G? Its not like I am an idiot.. At the end of the day, I do this (Supporting IP applications) for a living, so I know what I am doing.. Consideirng that I have tried two versions of the router and many versions of firmware and have different problems with each combination, Netgear clearly have some issues! At the end of the day, its not config, as what works now with the V3 does not work the same with the V4...

Jon