Trouble With PS3 CONNECTING TO BT HOME HUB

[mitchnufc]

I'm using my ps3 via wireless connected to my bt home hub just wondering if anyone can give me step by step instructions on how to set up a manual ip address for my ps3 also how to forward ports for ps3 games thanks

[batts09]

I'm also having a bit of bother with this setup changing a nat type 3 to nat type 2 as pro evo currently not working on the network after the 2.0 update.

To assign a static ip on the router side of things, goto hub manager, then find your ps3 under devices. Change the type to gaming console and click keep same ip address.

To open ports, goto application sharing and pick a game from the default list, or create your own port forwarding by going to "If the game or the application you are looking for does not exist, click here to create it (you will be asked for game or application details)." Click manual entry of ports and you can assign port numbers via UDP or TCP.

DMZ doesnt work well with homehub and i reccomend to set your firewall settings appropriately to stop incoming traffic if you are opening ports.

Still cant get nat type 2 thou!!

[allgoodh]

the only way i get it to change is by luck. keep unplugging and plugging it in till it changes.

you might get two days out of it until it changes

[mitchnufc]

Basically i have my playstaion 3 connected to my BT Home Hub via Wifi since last yet i can connect to the psn network with no problems but my desktop wont allow me to access the internet for some reason and i also cant access my Hub settings anybody have any ideas?

Cheers

Also my pc is connected via ethrnet cable

[Moogle]

Originally Posted by mitchnufc

Basically i have my playstaion 3 connected to my BT Home Hub via Wifi since last yet i can connect to the psn network with no problems but my desktop wont allow me to access the internet for some reason and i also cant access my Hub settings anybody have any ideas?

Cheers

Please try and do a search before posting a new thread. There is already a thread discussing connection issues with BT Home Hubs and this should have been posted in there. Merging threads.

[mitchnufc]

Yes i have assigned an ip address to my BT home hub but the problem i have now is accessing the internet on my desktop pc its just not work whatsoever

[FourthDoc]

Hi Mitchnufc

If you can't access your hub settings then you have a real problem. If you haven't already then I suggest resetting your homehub. If you still can't access your hub settings after that then perhaps BT can restore your hub remotely.
Assuming you are able to get to your homehub settings, there are a couple of possible reasons why you might be online with a PS3 but no longer able to connect with your desktop pc:
- You may have assigned a manual IP to the ps3, and if you have turned off the DHCP function of your home hub (see: Configuration>IP Addresses on the hub) the hub might be trying, and failing, to assign the same IP to the desktop pc if it was the same as the Ps3's IP the last time it was connected. If you make sure that DHCP is turned on, and go to Configuration>Devices and check that the ps2 and the PC don't have the same IP.

It's odd that you have assigned the ps3 a fixed IP at the same time that you lose the ability to connect to the home hub - make sure that you didn't give the Ps3 the same IP as the one the Hub needs to use (192.168.1.254). If you have then change that IP on the Ps3 to something different - something outside the range of ports used by the homehub for DHCP (See: Configuration>IPaddresses and look under the heading 'DHCP Pools' - as long as you select an IP that is something like 192.168.1 at the start, and the last number isn't inside that DHCP pool range you should be ok.) Then reboot the hub and you should get be able to get to your hub settings again (if that's what the problem was to begin with...)

If they don't have the same IP, then perhaps you have turned on WEP security for your hub but not given the key to your desktop pc yet?

hope something in there helps.

FourthDoc

[FourthDoc]

Hi all

I just wanted to share my experience of trying to get the PS3 online with the BT Homehub, and some of the things I tried before getting a stable and reliable connection.

PS3 Settings
(in no particular order...)
1) Give the PS3 it's own IP address manually, make sure it's outside the range of ports reserved by the Homehub for it's DHCP (dynamically assigned) IP addresses.

2) Find out the Primary and Secondary DNS addresses from the Status>INternet Connection page of the HomeHub settings, put those manually into the PS3. (Also, for 'default router' enter the IP address given for the homehub device as listed on the homehub Configuration>Devices page)

3) Enter the SSID of the homehub manually.

4) Do enable Upnp

5) Keep MTU on automatic

HomeHub Settings

a) Only one big tip here - and this is after I've tried lots of other people's tips on this - don't use port forwarding. You just don't need it. All you need to do is to go to the hub's Configuration>Devices page and 'edit' the ps3 device (that's assuming you've already been able to at least connect the Ps3 to the hub's wireless network - it should show up on the list as a complex-looking mac address - something similar to 00:33:c7:76:3b:a9, but the best way to tell which device is the Ps3 is to look across to the IP addresses - if you've set the Ip address manually on the PS3 you should know the number) and under 'type' select 'Gaming Console'. This will open up all the ports you should need automatically (but there might be some games out there, not many, where you need to open a port, but it's unlikely. I play Team Fortress and Tekken without any port issues)

b) make sure that the hub has Upnp enabled. (Configuration>Application Sharing>Upnp)

c) Do set up WEP encryption to secure your network (and make sure you have the correct key in the Ps3.)

Now, this is the most important bit, and it solved all of my ps3/homehub issues instantly:

If, like me, you've started out with connectivity problems (usually because you try to leave everything on automatic and hope it'll all connect and work first time) then you've probably tinkered with settings on the ps3 and on the homehub to make things work. I tried all kinds of combinations, including port forwarding on the hub, and fixing the IP on the ps3 but leaving the DNS to auto, etc etc etc. In the end, with all sorts of intermittent problems, the best I got was a poorly performing Upnp-disabled and port-forwarding setup, it would work one minute and not the next. So, working on the idea that both the PS3 and the Homehub must be retaining some false settings somewhere, the answer that solved my problems in less than a minute was:

i) Reset the PS3 (Settings>System Settings>Restore Default Settings) Please NOTE: this is NOT the 'Restore PS3 System' option, which would blank the whole console; the Restore Default Settings option will mean that you'll have to put all of your custom settings back like desktop, theme, and other system preferences, but it shouldn't take more than a few minutes - and it's worth it, as it removed any confusing remnants of all of my previous network settings.

ii) On the homehub, go to Configuration>Devices and delete (yes, really) the PS3 device. This will get rid of any odd IP related hiccups that the homehub might have relating to it. Then, reboot the router. When you turn on the ps3 it'll put the device back on the list (and you'll need to set it to be a 'Gaming Console' again, as mentioned above).

And that was it. With all of the settings mentioned above (which I had tried before, but hadn't worked previously) and after those last two steps I now have a flawless connection to online gaming and the playstation network/store etc.

I get NAT type 2, and for no good reason I once got NAT type 3, but a homehub reboot solved that.

Lastly, if you seem to be connected but when you try to download or play online you're not, check that you don't have anything close to the ps3 which also uses the 2.4ghz frequency (such as cordless phones.) In my house, I was amazed to find that a wireless video sender was knocking a hole through my wireless networking to the ps3. Simply turning the sender off while I use the ps3 solved the flaky connection issues I was having)

I hope something is helpful for someone with the same problems.

cheers,
FourthDoc

[Movieman]

Well done FourthDoc, hope this help someone?
Personally I've had no problem connecting wirelessly, it worked 1st time out of the box, due to the demand on the wireless connectivity in my house I decided to connect my ps3 via ethernet cable, however I cannot get this to work with my BT Home hub, keep getting DNS server error, do you not use DNS servers when connecting wirelessly. Ive been trying for 4 months with no joy, its sending me insane, tried most things off various forum, no body seems to have an answer, every body just seems to answer, "mine works fine" just as I did above, however I'm not computer literate enough to give advise.

[FourthDoc]

Hi Movieman

I'm guessing that when you were connected wirelessly the DNS worked okay? I've never connected my ps3 with a cable, but assuming you're still manually setting the ps3's IP address and using the DNS addresses that the homehub provides (as mentioned in my earlier post) I can't see why it would generate an error. If you have done the above, then I can seriously recommend the two last steps which cured my constant problems (including the typical DNS errors) - resetting the ps3 and removing the device from the homehub etc. I hope that helps somehow.

cheers,
FourthDoc

Originally Posted by Movieman

Well done FourthDoc, hope this help someone?
Personally I've had no problem connecting wirelessly, it worked 1st time out of the box, due to the demand on the wireless connectivity in my house I decided to connect my ps3 via ethernet cable, however I cannot get this to work with my BT Home hub, keep getting DNS server error, do you not use DNS servers when connecting wirelessly. Ive been trying for 4 months with no joy, its sending me insane, tried most things off various forum, no body seems to have an answer, every body just seems to answer, "mine works fine" just as I did above, however I'm not computer literate enough to give advise.

[jw7103]

Originally Posted by batts09

I'm also having a bit of bother with this setup changing a nat type 3 to nat type 2 as pro evo currently not working on the network after the 2.0 update.

To assign a static ip on the router side of things, goto hub manager, then find your ps3 under devices. Change the type to gaming console and click keep same ip address.

To open ports, goto application sharing and pick a game from the default list, or create your own port forwarding by going to "If the game or the application you are looking for does not exist, click here to create it (you will be asked for game or application details)." Click manual entry of ports and you can assign port numbers via UDP or TCP.

DMZ doesnt work well with homehub and i reccomend to set your firewall settings appropriately to stop incoming traffic if you are opening ports.

Still cant get nat type 2 thou!!

If you want NAT Type 2 I believe that you should try changing the settings on your PS3. I originally had NAT type 3 when i first connected to the network and when I set my PS3 to work at my parents house I had a type 2 connection and the only different was I enable the UPNP setting on the PS3. Try that out and you should get a NAT Type 2 connection.

[FourthDoc]

Hi all

Well, it seems my solution was short-lived. Over time things deteriorated for no good reason - at first only some elements of web pages stopped loading up, then I found that my user and friend logo's wouldn't load (even though I was supposedly still on the PS network) and the logo's in the playstation store wouldn't load, even though the text for the downloads would... Some days it would be better than others, but yesterday I tweaked the IP to see what would happen and it got better, and then even worse.

In short, I'm convinced that the PS3's wireless functionality is seriously lacking. Ok, I do have a BTHomeHub, but I have a laptop, a PC, a mobile phone and an Xbox connected to it without ANY of these problems... So, I think it's the PS3.

To prove the point, I solved my problems in 3 minutes yesterday by buying a ethernet-over-power adaptor. I plugged one unit into a socket near the router, the other next to the ps3, hooked up the network cables and that was it: the store loads, the web works, the PS Network behaves properly. Even the dreaded Media connectivity works (and because it's 200mbps wired technology it streams High def video to the ps3 from the PC without any of the bandwidth problems of wireless) - and no, the media server doesn't crash or affect anything else - which means that the problems other people have had with that (loads of people recommend switching it off to solve wireless connection issues) are nothing to do with the media server but yet more associated problems with the wireless connectivity of the PS3 (it's as though wireless + media server = confused traffic to the router.)

Anyway, that was it - all in all, if you have a ps3 I'd save yourself months of frustration and tweaking network settings and buy an ethernet-over-powerline adaptor set.

cheers
Fourthdoc

PS: I still used the same fixed-IP and manual dns settings as I was using with wireless - it worked right away so I didn't change it.

[Movieman]

That's great Fourth door
I'd love to connect using the Ethernet cable, i have the opposite problem to you, mine refuses to connect using the network cable, but work perfect wirelessly and has done from day one.
glade you got yours working