[johnkay]

I have had my hs10 pj for 9 months with 250 hours on lamp. Normally I unplug the pj from the mains when not in use,and plug it into the mains when needed. But recently on 4 different occassions the pj has failed to start up, when I have plugged it into the mains and switched it on. the yellow led (lamp/cover) flashes and if I unplug from the mains and plug back in it then starts up. I think the problem is caused if I leave the mains on for a few minutes before pressing the on button, but if I press the start button as soon as I have plugged it into the mains, the pj starts up ok.
My question is should I contact Sony and have the problem looked at by them bearing in mind my 1 year guarantee will soon end, or do i just ignore it because, I think others who have also had this problem, have not found a solution.
Any suggestions please.

There's no correlation between leaving the PJ on "standby" & false starts. My HS10's been pretty much connected to the supply from day one nearly 10 months ago now.

It started it's "antics" at maybe 300 hours (like yours ) with the occassional false start, rising to 2 or 3 out of 5 being "false". Always started on the 2nd attempt (without unplugging). Gradually improved & I think its last false start was maybe 6 months ago.

Warranty nearly up? Then perhaps it's better to have Sony check it out - should get a new lamp at least, although that doesn't seem to have cured Comer's problem.

Chances are it'll subside over time, but IMO a call to Sony would be warranted.

Best of luck

[fozziebear39]

Could anyone suggest which Sony to contact? I rang numerous numbers when I got my HS10 in March to register it. No-one interested and I have since tried to find who I send it to to service. Thinking of sending it in before guarantee expires, false start etc. I am in England...
Thanks

[Comer]

Originally posted by Kramer

Warranty nearly up? Then perhaps it's better to have Sony check it out - should get a new lamp at least, although that doesn't seem to have cured Comer's problem.

Actually it did solve my problem but created a totally new one also. In three hundred hours I have never had a refusal to start with my first lamp. Since installing the new lamp I have had two in 40 hours, both when I used the power button on the projector and not the power button on the remote (i'm sure that means nothing.) I am worried about the chances of this projector lasting me my planned five years.

Oh well, it could be worse, at least the picture quality is still brill

Conor

Originally posted by Comer
I am worried about the chances of this projector lasting me my planned five years.

5 years Gees, I reckon in 5 years we'll be saying "how did we every watch such pap? That HS10 was one heap of sh**e!"

Seriously, given the state of "advance" in front projection recently, a 5 year lifespan seems unrealistic.

Sorry to hear you're still having problems Comer, but if it's any consolation, you're not the only one

[Comer]

Originally posted by Kramer
5 years Gees, I reckon in 5 years we'll be saying "how did we every watch such pap? That HS10 was one heap of sh**e!"

Seriously, given the state of "advance" in front projection recently, a 5 year lifespan seems unrealistic.

Sorry to hear you're still having problems Comer, but if it's any consolation, you're not the only one

I agree, but for most people it's not really on to keep forking out a couple of thousand Euro on a "Big TV" every one or two years. You have to let let sanity come back into your life at some stage


Conor

[johnkay]

Thanks Kramer, I might give Sony a call, but it seems you took the risk and the problem has cleared, I am tempted to do likewise, rather than send the pj away. Also I agree with Comer that I do not think I will be able to change the pj every 2 years, infact I think I will try & keep it for as long as possible(10+years?).
My 33" tv is 8 years old & gives a great picture although it is not widescreen, but if it breaks down now I might change it.

Comer how did you manage to get a new lamp, did you have to send the pj away or did they send you a lamp and you fitted it yourself?

[buns]

i hope this sorts itself for you, i can imahine that this is really annoying. I guess im very lucky in that my projector has been well behaved (touch wood).

I have had mine 2 years, it already looks extremely long in the tooth.... in 5 years you would expect budget to mean full HD panels with contrast bettering the NEC.... somehow i doubt even the good machines today will compete....

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