Hi.
I have the same mount mate. When I insert the plate section (shown in the picture) into the tube I am able to unscrew the 2 bolts so that the heads of the bolts come out and press into the holes (through which i am inserting the allen key) and thus the assemble stays in the tube.
There can only be 2 explanations i think. The first is that quite simply the tube in which you are inserting the assembly has too larger a diameter or is deformed at the point where the bolts should prodtrude into. Thus the bolts just reach the end of their threads and pop out before engaging. However, this is unlikely and would be readily visible. Do you have any pictures of the tube?
Secondly, If you have a look at your picture, is it just me or are the 2 vertical metal pieces in which the bolts reside bending inwards?. This might be another reason why your bolt heads don't reach the tube holes before inserting in the tube correctly. But then again, looking at the length of the bolts in comparison to the edge of the black ring there is plenty of length in the thread to enable them to prodtrude into a tube.
I try and post some picture of mine.