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Regarding the focus drift, could excessive heat effect the optics?
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ShinObiWAN,
Ian's explanation sounds plausible, you'll know that drift is common with certain (if not all ?) CRTs, but I haven't encountered it with LCD before.....
Can understand that the "shine" of a new toy would be well spoiled by your experience to date, but once DE sort you out you'll be back on track. I had the lamp go on my AE100 at about 320hrs, replaced by dealer (juuuuust outside 90 day warranty) and it was a bit of a bummer...... now at 1500+ hrs it's still the best gizmo we've ever had.
Sean.