[conffuseddesi]

hi
i have been using archos 504 80 gb and it was working fine for me but nowadays when i connect my archos to my computer my archos detects the computer and allows me to select the option of charging it or connecting with the computer but my computer is not recognizing my device at all i cannot find any icon or new hardware found option on my computer and thats why i am not able to shift my files from computer to the archos nor from archos to my computer .
please help me out with it

[MarkTaylor]

Welcome to the forums.

Please do not make the same post in multiple threads, just post once.

I have moved your post into in a new thread for you.

A couple of suggestions to help with your problem:

1. Try using a different USB port, sometimes you will have more success with the port you originally used when you first connected the Archos.

2. Try disconnecting any other USB devices then see it is recognises the 504.

3. It may be that the USB cable is faulty, if possible try a different cable or if you have a dock then connect to the PC via the dock using a different cable.