Hi,
HOPING FOR SOME URGENT ADVICE GUYS!
I just took delivery of my plasma about an hour ago from Beyond Television, delivered by City Link
The driver asked me to give him a hand, which I did but when I arrived at the back of the van it was on its side
I asked the driver how he normally managed to deliver these on his own and he said "no I'm not supposed to but its a saturday".
I'd heard transporting on their side was not good and these forums seem to back this up.
I signed for it but marked it as unchecked. I've already informed Beyond Television of the issue and they just said fingers crossed it will be ok.
So Q1: should I even bother to unpack it and set it up, as even if the screen is not damaged I've read about the pixels being damaged? Should I just get them to take it back ASAP. Is it more likely to be fail long-term even if its ok now?
Q2: who else has had dealings with Beyond Television? Their reputation looked quite good on the web, but what are they like for returns?