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Panasonic Black Shift Problem/Solution

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Old 06-01-2006, 1:15 PM   #1
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Panasonic Black Shift Problem/Solution

I'm not sure if this has been posted / tried before, but the chappies over in the states seem to think they have a solution provided by Panasonic support.

A couple of members over there have tried it and are happy it works.

This is their solution:
Go into the service menu
Enter the SD (screen display menu)
There is a new feature called "letter box" mode which is set to 'off'.

YOu need to set this to 'on'.

Supposedly the "letter box" feature is only present on the 42" models.
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Thanks from:
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Old 06-01-2006, 1:36 PM   #2
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That's interesting. It would be good to hear owners comments.

Does this work for panels and "tv's" I wonder ? ( ie PV500 and PHD8's etc )

Deks
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Old 06-01-2006, 1:48 PM   #3
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The only reported tests so far have been on the US consumer models.

I assume they service menus are the same / very similar to the UK consumer models?
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Old 06-01-2006, 3:42 PM   #4
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Ive just tried it and i 'think it works'.
I'll do some more testing tonight when i have a little more time but so far its looking good, no contrast changes so far
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Old 06-01-2006, 4:05 PM   #5
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how do you get to the service menu?
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Old 06-01-2006, 4:10 PM   #6
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Quote:
Originally Posted by scrapbook
Supposedly the "letter box" feature is only present on the 42" models.
Is this because the problem isn't present on the 50" panel? I must say, I've failed to notice a single instance of the reported 'black bug' on our Panny since we got it just before Christmas.
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Old 06-01-2006, 6:32 PM   #7
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Hi nobby,

I don't think i've ever read anything on these forums about people noticing it on a 50" PHD

I am interested what ukdan says after more time viewing especially whilst on the 2.35:1 version of Sin City

Deks
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Old 06-01-2006, 7:18 PM   #8
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Quote:
Originally Posted by Dekim
Hi nobby,

I don't think i've ever read anything on these forums about people noticing it on a 50" PHD
I think initially people thought it wasn't a problem on the 50" PHD, but some yanks have reported as seeing it.

I think like any slight niggle of TV's that come off a production line is will be virtually unnoticeable on some and clearly noticeable on others.

Not only that, but some members may have vision that is more susceptible to it.
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Old 06-01-2006, 8:02 PM   #9
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I order my 42PHD8 on Monday. I suppose the fact that I know this "feature" exists I will be looking for it all the time. I just hope I can sit back and enjoy whatever i'm watching instead

I'll let you know

Deks
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Old 06-01-2006, 8:04 PM   #10
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Quote:
Originally Posted by Dekim
I order my 42PHD8 on Monday. I suppose the fact that I know this "feature" exists I will be looking for it all the time.
That was always my concern too! Especially, like you say, on great movies like sin city

Last edited by scrapbook; 06-01-2006 at 8:54 PM.
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Old 06-01-2006, 8:48 PM   #11
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I've tried it, not watched a dvd yet. It appears to work on TV material, as much as can be said. We'll watch a film or 2 over the weekend I daresay.
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Old 06-01-2006, 8:51 PM   #12
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Is this on the V series or the PW series...or both? I've been into the service menu of my PW6 many times and can't remember the letterbox mode setting...
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Old 06-01-2006, 8:55 PM   #13
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Watched a couple of films now and some tv and have not noticed any contrast change.
Family guy when you first go into the service menu, its in 'SD MODE'
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Old 06-01-2006, 8:56 PM   #14
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8 series only Brian. Pop round if you want to see.
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Old 06-01-2006, 8:57 PM   #15
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Quote:
Originally Posted by ukdan
Watched a couple of films now and some tv and have not noticed any contrast change.
Family guy when you first go into the service menu, its in 'SD MODE'
Many Thanks - I shall have a look after SWMBO has finished watching Worlds Strongest Man...I need to get in the gym more...
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Old 06-01-2006, 8:57 PM   #16
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Originally Posted by MAW
8 series only Brian. Pop round if you want to see.
Then maybe I won't try it...
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Old 06-01-2006, 9:10 PM   #17
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This is sounding like good news especially to the forum members who have found this contrast change feature a problem. Good work guys especially scrapbook for first posting this possible fix!

Right its time for a bottle of wine and celeb big bro. Look at those legs on Chantelle!! I bet they look even better on a big screen!

Deks
(Mike)
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Old 06-01-2006, 9:12 PM   #18
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Is this menu available on the 37PV500 too? I cant find it anywhere so i'm assuming its not
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Old 07-01-2006, 3:34 PM   #19
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Hi all.

Is there any follow up on this, from those who have tried it.
Does it cure the problem?
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Old 10-01-2006, 12:36 AM   #20
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just thought ide give this interesting thread a bump ^

After reading all the negative thoughts on these forums about the contrast shift issue It would be interesting to hear other peoples comments if this has resolved the problem

please post your findings!

all the best

Deks
(mike)
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Old 10-01-2006, 12:52 AM   #21
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Still ok my end, not noticed any contrast changes so far.
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Old 10-01-2006, 8:55 AM   #22
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ukdan-Could you tell me if you tried material where you have noticed the problem before and it is now ok?
Thanks for your help, as I'm thinking of going for one.
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Old 10-01-2006, 11:46 AM   #23
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TarPot- yes mate tried loads of scenes that i knew would cause the change, but it hasn't done it.
Also tried all my inputs (VGA, component, HDMI + DVI).
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Old 10-01-2006, 11:50 AM   #24
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I'm fairly confident it is a real fix. Tried component and DVI.
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Old 10-01-2006, 11:55 AM   #25
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Thank you both. That's a big help.
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Old 10-01-2006, 4:51 PM   #26
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Thanks UKdan and Maw for checking it out. I was already going to purchase one even with the contrast change feature but this is the icing on the cake.

BTW I placed my order with AV-Sales at lunchtime

I'll be posting my review next week for anyone interested

Deks
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Old 10-01-2006, 5:30 PM   #27
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This is a potential fix to the auto-contrast change? Has anyone tried it on a 42PV500......... ? Ooh please let it work on the PV500.
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Old 10-01-2006, 7:04 PM   #28
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As far as I can tell it doesn't work on the PV500. If that's correct I'm gutted. Sometimes I really do think I should've waited for the PHD8.
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Old 10-01-2006, 7:23 PM   #29
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Ok im a bit of a wuss with this, any body care to list a step by step walkthrough guide on how to enter, alter and exit the menu on a 42phd8 ?
even better, said guide should be considered for a sticky status
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Old 10-01-2006, 7:40 PM   #30
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Quote:
Originally Posted by Stuart Kirby
As far as I can tell it doesn't work on the PV500. If that's correct I'm gutted. Sometimes I really do think I should've waited for the PHD8.
It has been quoted as working on the PX500 (which is the US consumer model). Have you tried it then?
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