Hitachi 42PD7200 Died!

[shadowcaster]

My Hitachi 42PD7200 was working fine a few days ago and as always I turn it off via the right hand power switch. Anyway, I go away for a few days, come back today, try and turn it on and.....dead as a doornail!!

There was no obvious sign of anything going wrong either. no popping, no smoke, no billowing flames!!

I checked the power cable to see if it had come loose....nope! I also changed the fuse twice just to make sure. Still nothing...No power light!

Apologies, but I'm a bit of a noob on the technical side of this TV and being it's just turned 15 months old, it's warranty has expired and I'm hoping there is an easy solution to getting it working again.

I have Sky HD plugged into it via an Octava switch and I hope it's not a case of the vindictive little Sky box thinking it would fry my TV rather than just the HDCP board!

I've came across threads saying there is an internal 20mm fuse. Is this true?

Any advice would be appreciated guys

[camorra]

There is a 6.3A fuse on the Power Filter board but I guess you PSU went bust Some repair centres bother to take a look and try to repair them which mostly its always the same couple of components going wrong Most repair centres just replace the board and hand you over the hefty bill I suggest you start by calling your dealer and then Hitachi, have a word with them and argue (in a gentle manner IMO) that for the money you spent this is a product that should last a reasonable length of time without a major part going faulty

Hope this helps

[airline1]

Hi shadowcaster,
I can not help with the technical side of things, but if you have to start fighting your corner with the retailer/manufacturer the following link may be of help.

http://www.dti.gov.uk/consumers/Fact...page24700.html

Hope you get it sorted mate.

[bboy-mass]

My PD7200 died 4 weeks ago. Power pack failed, and it would have cost £180 to fix. My warranty only had 3 weeks to go, so Im glad it died when it did. Gutted though, did not expect my £2500 plasma to die within 12 months.

Peace,

[shadowcaster]

Thanks for all the advice guys.

I'll be phoning up the supplier tomorrow followed by Hitachi and post back what they say

My problem does sound similar to bboy-mass'

:D

It looks like my 42PD7200 died too. It's 13 months after purchase, so a month out of manufacturers warranty.

I wonder if this is a trend.

Be grateful to know how you got on with the repairs?

Matt

14 months old and dead too. 4 members in 1 week, this is very strange. I really dont know what to do. Im not forking out £200+ on a screen i paid £2k for only a year ago.

U.K. (240V, 50Hz, I/PAL)
Hitachi Europe Ltd. Digital Media Group
Lower Cookham Road
Maidenhead
Berkshire, SL6 8YA
Tel:+44-1628-643000
Fax:+44-1628-643400
email:consumer-service@hitachi-eu.com


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[Fozzy]

Spooky guys - my PD7200 also died yesterday so that's five in a week. Placed my order on 21st September so luckily still within MF warantee . Called currys (web order) today and engineer coming out on tuesday. Chap on phone said prob would not be able to fix on site and would take away.. prob take 7-10 days to fix.

My prob is red light and green light come on but screen dead as a dodo.... I want a new plasma...

Having read this thread i have forbodings about this.. any ideas on how to get a replacement?

I'm gettin on the phone to Richer Sounds tomo and will argue my case. Sales of Goods act states any item should last within reason for a reasonable life time. 60 weeks for a 2k plasma in my eyes, with 5 proven exact same faults is enough to guarantee a free replacement/repair. What do you think?

[Fozzy]

Anyone else with a broken 7200 got lights on but 'no one at home'?!

[sid2005]

Please let us know how Hitachi deal with this situation, especially for us future plasma buyers who want to know how manufacturers customer services are.

[MAW]

For anyone in the south of England, I know of a good repair shop nr Gatwick, for those who's warranty is sunk without trace. I wish you the best of luck with Hitachi and a free repair though, that contact is the last resort, clearly.

As the DTI states, its the vendor not the manufacturer that is responsible for this. Therefore Maw we should require no Luck with Hitachi but from the shop we bought it from.

[MAW]

As a retailer, I'm only too aware of this. However, it's a lot easier if H will co-operate. I don't sell any H products, cos historically they are not good here, and I have no wish to be left high and dry. Other manufacturers will honour 'just out of warranty' no problem.