I have been reading with much interest the posts in relation to the problems people are apparently having with plasma televisions purchased from Tiny.Com
My own story is typical of many here. It starts with Tiny failing to deliver the wall mounting bracket, continues with numerous lengthy, but fruitless, telephone calls to customer services, progresses to Tiny then failing to deliver the bracket on second and third occasions and culminates with a plasma that suffers from very poor picture quality. My plasma suffers from the horizontal banding and awful colour artefacts together with an intermittent and complete loss of the display whenever using the component input (whatever the input source).
I took a careful look at my plasma and written on the back is a model number (PS42-D8). A quick search on the internet brings up a number of references to such a model. You may want to take a look at:
http://www.powerchinese.com.hk/plasmae.htm
and
http://www.mac-europe.co.uk/Products...?type=PDP%20TV
Does the look and specification seem familiar to you? The interesting thing is that the model delivered to me would appear to be a model with a contrast ratio and brightness that are different than those advertised, an advertisement that was a clear representation and one that induced the contract. In particular, the contrast is 1000:1 and not 3000:1 and the brightness is 640 and not 1000,
It would seem that the model that has the identical specification to the one advertised by Tiny is the model 42PHD (also shown on the site I refer to above). Obviously, this raises the question of if (and I do not know this as a fact) my plasma is simply a model made by Powerchinese and/or Harwa(whoever they are) then why do Tiny advertise the product as having been designed, made and assembled in the UK by them?
I am a lawyer and accordingly I wrote to Tiny asking that they explain this and other issues. I specifically asked that they identify the provenance of my plasma. As of 17 January 2005 I have had no response to that letter and so tomorrow I will write again giving them 10 working days to respond. If they do not:
1. Satisfy me that the plasma I have was assembled in the UK and has the specification of the one advertised; and
2. Provide a plasma that is fit for the intended purpose; and
3. Provide a plasma that is of reasonable and satisfactory quality; and
4. Settle my claim for damages for the 2 days I took off work awaiting the delivery of a bracket
Then proceedings will most certainly be issued. I will then be seeking damages and rescission of the contract.
I must make it clear that it may be that Tiny have a legitimate answer to the question of the provenance of the plasma and that, in fact, there is no misrepresentation in that regard at all but to date no such explanation has been forthcoming. If it transpires that this plasma is simply a re-badge of the plasma identified on the web sites above (or as may be the case it was imported in kit form and put together by Tiny) then it may well be that others find this as unacceptable as I do. Whilst I do not wish to conduct numerous small claims against Tiny (and the matter of exactly which company we have contracted with is another matter of concern to me) then I will help others by making a copy of my pleadings and certain other court documents available, I expect these can then be edited for use by others.
Clearly, my case (if indeed this is a re-badge) may be an isolated instance but I would be interested to know just how many others have the model that I appear to have. If you do have the same model then please can you post that fact here and let me know when you ordered the plasma concerned.
NOTE: Since first writing this post my own plasma has failed. It went through a period of randomly losing all input signal, a period of switching itself off when turned on, a period of an intermittent loss of sound and finally it died completely. As of 24 January 2005 I have received no response at from Tiny.
Linear Mode
