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20-05-2005, 8:23 PM
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#1 (permalink)
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Senior Member
Join Date: Sep 2004
Location: Liverpool
Posts: 1,482
Thanks: Gave 43, Got 38
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Play.com :(
hi, just thought id have a moan.
I recently ordered a CD from play.com as a birthday present for a friend (Tools 'Aenima')
when the CD arrived today it looked like it been involved in a play.com staff member frisby contest. The case was unsealed, scuffed and scratched, luckily the cd was in perfect condition but i am disappointed in play.com for this. ive never had a bad product form play until now.
ive just emailed play.com as they usually have a fast email response time so ill just have to see what they say.
Right.....moan over
Last edited by sh18; 21-05-2005 at 9:22 AM.
Reason: spelling errors
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21-05-2005, 12:30 PM
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#2 (permalink)
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Prominent Member
Join Date: Dec 2004
Location: Nr Guildford
Posts: 4,882
Thanks: Gave 421, Got 445
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strange!...I have always found them to be excellent....and playusa.com....be interesting to hear what they say
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26-05-2005, 6:41 AM
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#3 (permalink)
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Senior Member
Join Date: Sep 2004
Location: Liverpool
Posts: 1,482
Thanks: Gave 43, Got 38
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Reply from play:
thankyou for your query......due to technical issues we have not been able to respond to emails during the period of early MARCH!, please send your enquiry again blah blah blah
Erm...guys......ITS LATE MAY!!!
not a happy bunny 
Last edited by sh18; 26-05-2005 at 6:41 AM.
Reason: spelling correction
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26-05-2005, 12:35 PM
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#4 (permalink)
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Senior Member
Join Date: Feb 2001
Location: Wiltshire
Posts: 1,263
Thanks: Gave 227, Got 82
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I have to say that I have spent far too much with PLAY and never had a problem. Even ordered the same CD twice by mistake (damn my goldfish memory!  ) and returning it was so easy.
Ian.
__________________
 My Dedicated Cinema & Self Build House Thread
Cinema Kit: HD81, BDP-LX71, HD-EP35, DVD-757Ai, Humax HDR, Onkyo TX-SR875, KEF 9000ACE x7, REL B2
Other Stuff: SKY HD, BDP-S350, iMac, Macbook, PS3, XBOX360, Wii, PSP, DSi, EOS 20D, iPods: Touch, Video & Shuffle
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26-05-2005, 3:17 PM
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#5 (permalink)
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Member
Join Date: Jun 2003
Location: Way out West
Posts: 254
Thanks: Gave 34, Got 2
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I tend to get nearly all my cd's from asda these days as most of them are under £8.99 now. unless you use vouchers the internet isn't really a saving anymore
__________________
Move along now son, nothing to see here.
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26-05-2005, 6:05 PM
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#6 (permalink)
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Senior Member
Join Date: Jan 2005
Location: Two feet from the monitor and getting closer.
Posts: 1,794
Thanks: Gave 210, Got 83
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Quote:
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Originally Posted by klaus
I tend to get nearly all my cd's from asda these days as most of them are under £8.99 now. unless you use vouchers the internet isn't really a saving anymore |
Yes but try buying an Opeth CD 
__________________
(ex Idoexist)
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27-05-2005, 6:47 AM
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#7 (permalink)
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Prominent Member
Join Date: Apr 2004
Location: Livingston, Scotland
Posts: 3,027
Thanks: Gave 51, Got 207
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Play.com have always provided me with great service. Around 18 months ago I had approx. 12 CDs/DVDs go "missing" at the local PO sorting office and Play re-sent every one free of charge 
They have also accepted back any disc with Copy Control and re-funded me if the can't replace it with a proper CD.
I cannot recommend them highly enough 
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27-05-2005, 8:39 AM
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#8 (permalink)
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Senior Member
Join Date: Feb 2005
Location: sunderland
Posts: 1,820
Thanks: Gave 28, Got 50
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Yeah i have had nothing but great service from them also over a 3 year period or so. That spans thousands of pounds worth of stuff.
__________________
Tv: Sony 52W4000, Samsung LE40A556P Video: Ps3,360 hddvd drive, Sky hd, Audio: Sony STRDG910S, kef 1005 speaker package.
My personal opinions are mine, not AVForums or affiliated website.
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27-05-2005, 11:25 AM
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#9 (permalink)
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Senior Member
Join Date: Mar 2004
Location: Central London
Posts: 1,479
Thanks: Gave 13, Got 18
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Play.com are superb. Can't fault them.
As for jewel case damage, I'll refer you to royal mail 
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