I was at the Download festival for it's first year, where Limp Bizkit were replaced by Audioslave as headliners (no great loss there :D), and Iron Maiden headlined the last night (probably the best night of my life that

)
Anyway, I couldn't believe how much bullsh*t they (the organisers / Clear Channel) fed us.
As paying ticket holders (full weekend + camping, IIRC about £125), we were supposed to be able to access all sorts of extras - videos of the gig would be available on the website in a 'members only' area, which you'd need to register with your ticket details for, among other things.
Suffice to say none of the extras materialised. I still feel it was a worthwhile experience even if just to see an awesome Maiden set, but the attitude of the organisers, who didn't offer anything as a replacement for the promises they couldn't deliver on, disgusted me.